Merced Chevrolet provides great and outstanding customer service, with many reviewers noting their overall good experience and happiness. The staff is described as professional, kind, respectful, and helpful, with excellent communication. Several reviews highlight specific instances where employees stayed after hours to ensure customer satisfaction. The work quality on service is commended, with vehicles returned running perfect. While prices are noted as a little high, the quality and reduced stress are considered worth it. The sales process is praised for having no pressure, with staff doing all the heavy lifting to ensure customers are happy with their deal. Customers report they will always come back and could not be happier, citing the team's honesty and reliability.
Great experience truck needed work on couple issues. Jacob took it in and my truck was back in 2 days. The comunication was A+++ before work was done Jacob asked for approval and gave me options. I tried another shop before this and it wasn't good. Yes the prices are a little high but the work quality and stress from... read full comment
September 2024
Outstanding customer service in getting my vehicle scheduled the same day as my request for an oil change. This team never lets me down!
September 2024
Excellent experience, Tyler and team got it done. You won't leave disappointed.