“I've been coming to US Bank in Manhattan Beach for years. The staff here treats you like family, creating a warm, inviting, and familiar atmosphere.The workers are not only knowledgeable but also approachable. They take the time to understand your needs and provide personalized assistance. The branch itself is newly remodeled, clean, and inviting. It's a comfortable space to conduct your banking transactions.I highly recommend US Bank in Manhattan Beach for its exceptional customer service and welcoming atmosphere.”
“I LOVE this branch. Everyone is professional and attentive. I got a sincere welcome. After our pleasantries, I asked for help in setting up an automatic payment. The teller told me that the feature can be found on the app and I'll be able to easily navigate the web site. I told him I was technically challenged. He told me he would see who was available to assist me. He returned and said that I will be next as soon as someone wraps up his call with a customer. He didn't know how long it would be, would I like to make an appointment or wait? That was alright by me, I'll wait, I had freed up the rest of the day to get this done!I am so delighted that I went in. Tyler worked his magic so I had less clicking to do when I want to make a manual payment. We hit a couple of glitches along the way (My doing. For example, I had the wrong user name AND I forgot my password.) I wasn't shamed or made to feel like a dope. Tyler was so patient. Big plus! It took a little longer, but well worth it. Dare I say I actually had an enjoyable experience. There, I said it. I had a good time on something that would have taken me forever to try to do on my own. I'd end up having to go in anyway. Customer service at its finest right here! Highly recommend. 5 stars! There is one thing I must insist on, bring a mask! The city has unresolved sewage problems. Restaurants and other businesses next door have the same "unpleasant scent" in their establishments. Because this is not their fault, I will not take a star away. For me to tolerate such a foul stench and get support from this Chase branch, you know they must be exceptional. Thank you Chase Manhattan Village branch for making any bank task here a pleasure!”
“I totally agree about Suheel! He is very nice and accommodating. He makes sure that everything is well taken care of. I always look for him everytime i come here. He's one of the reasons why i love banking with chase and why i love this branch so much!”
“David Garrett provides exceptional service. He assisted me in obtaining a loan for my first home purchase. While shopping in a highly-competitive market, David was always at the ready to provide support in drafting our offers and was always there before and afterward to discuss each potential purchase and how its price would affect our loan. I had so many questions and concerns, I was exhausting myself (!), but never did I feel David was annoyed or rushing me. He was calm, mindful, and a much-needed steady hand during the buying process, which was (at times) an emotional roller coaster. Once I found my now-home and the offer was accepted, the loan process was quite seamless and David was always there to answer any new questions that arose. The loan funded quickly thereafter and we closed on time with absolutely no issues. I feel very fortunate that my experience didn't have any serious hiccups and feel I have David a lot to thank for that.”
“Great experience! The experts at First Manhattan Mortgage and Realtors were awesome to work with, knowledgeable, work quickly, and the communication was top notch. There was several obstacles in the way of gettin a deal done but Steve was able to overcome them and get me the best possible rates. 10 out of 10 recommended!”