Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The store offers a wide selection of products, including top fashion brands like Ralph Lauren, Calvin Klein, and Levis, as well as perfumes, makeup, shoes, housewares, gifts, and furniture in select stores. Customers appreciate the friendly and helpful staff, such as Kat in the beauty department, who provides knowledgeable assistance with fragrances and makeup, and Ashley, who helps with shopping and checkout. The customer service is generally good, with staff offering recommendations and support, even helping to place online orders when items are defective. The store’s layout is organized and clean, creating a pleasant shopping atmosphere. Many shoppers value the quality and variety of products, including bras from brands like Bali and Warner, at affordable prices, especially during sales and discounts. The store is praised for its selection, helpful staff, and overall shopping experience, making Macy’s a reliable place for fashion, beauty, and home goods. While customer experiences are mostly positive, some note minor inconsistencies in service across departments. Overall, Macy’s offers a diverse shopping environment with good value and friendly service.
Lauran B. was great at the makeup counter. She quick, knowledgeable on what looked nice and what was currently trending. When you are looking for make-up ask for her.
July 2024
I we shop Macy’s online all the time great way to shop.
July 2024
Macy's has everything I want and everything I need. I shop at Macy's.