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April 2024 by Steve U.
As an Investment Advisor Charles Cline was difficult to get ahold of and did not promptly return phone calls. Not proactive at all. Did not reach out when market responded in a unique way and fund hedges did not work as expected. For the high management fees that were charged I expected more.
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February 2024 by Pat D.
Outstanding, phenomenal, and remarkable are the words that come to mind when I reflect on my banking experience with Jerry. He very kindly and professionally walked my wife and I through every step. Great financial information and laughs were provided. Go to Jerry for all your banking needs!
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February 2024 by Eldar R.
Let me start off by saying I have been a customer at Chase for over a decade. Although my experience has always been great, my appointment with Jerry was exceptional! Jerry was extremely helpful, patient, professional, and a great laugh! Going to the bank is never characterized as "fun" or a "good time" but my husband and I both left with smiles and knowledge about our future financial plans. Thanks again Jerry! We will always make sure to bank at this location!
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February 2024 by michael scully
There was a messup discovered late in the day so that I landed there 20 minutes before closing. They stayed almost an hour to fix things.
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January 2024 by Jan H.
Following similar practices to Wells Fargo with unsubstantiated fees and bad customer service
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November 2023 by Rebecca Bird
I used to frequent another Chase branch. I went to the "UFO Building" a year ago because I couldn't reach my regular branch and I wanted an appointment to make some changes after my mom passed. At that time, I met Jason Solano. A year later we were thinking about making some investments and I immediately reached out to Jason Solano. Jason steered us in a better direction than we originally planned and a week later we met with Charles Cline and Jason Solano. Personally, I think Jason is a huge asset for this branch, he has a great personality and a genuineness about him. What a great young star he is.
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November 2023 by Maureen Jenson
Great customer service. Everyone is wonderful!
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November 2023 by Rebecca B.
I used to frequent another Chase branch. I went to the "UFO Building" a year ago because I couldn't reach my regular branch and I wanted an appointment to make some changes after my mom passed. At that time, I met Jason Solano. A year later we were thinking about making some investments and I immediately reached out to Jason Solano. Jason steered us in a better direction than we originally planned and a week later we met with Charles Cline and Jason Solano. Personally, I think Jason is a huge asset for this branch, he has a great personality and a genuineness about him. What a great young star he is.
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October 2023 by Alex Hamilton
Not a great experience here. They don’t have their “A” team here. Slow lines
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July 2023 by jorge antonio lopez martell
I came to cash in my check and I asked the lady cash in deposit 3 times and she only deposit I think you have to send your employees to a hearing test
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June 2023 by Sandy Marchese
Friendly
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May 2023 by kathy J.
Worst Over the Phone Customer Service Ever! Not at all an efficient approach to handeling basic bank matters in a considerate and professional manner. This is not at all quality banking one should trust.
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May 2023 by PAMELA BRIDGEMAN
I had the pleasure of working with Ben and then Jerry at this branch on Good Friday. This was by far the best experience I’ve had with Chase. They went above and beyond to complete my business and stayed overtime to ensure they completed everything. All of this on a holiday! I couldn’t have been more pleased with their care.
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March 2023 by Candice N.
The reviews are TRUE! I stopped in to open a checking account a couple weeks ago, and Jason was PHENOMENAL. Friendly, and very professional, but perfect amounts of each. I'm THRILLED to be moving my accounts here from another bank. Parking is easy, tellers and bankers are friendly, and the inside is very clean. I'm actually stunned, as I've never had so pleasant an experience at a bank, EVER.
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February 2023 by Peter S.
Love the customer service at Chase bank 700 S. Sepulveda Manhattan Beach. Danae, Alexis, Jason & Ruben always greet me by name and are extremely helpful and knowledgeable. Makes banking a pleasure.
