Not happy at all with the change back to being closed on Saturdays. Very inconvenient. Dealt with it during the pandemic, but unacceptable now. Will be taking my accounts elsewhere if this doesn't change quickly, which I assume it won't.
January 2021
I've had excellent customer service from this bank since day one. It's far better than the rest
December 2020
I have been with One West Bank since they opened the office on Sepulveda Blvd. Everyone very helpful & friendly. Realize due to virus things have changed, - I do not know all of the tellers as I did previously & the wait is longer - If that is all I have to worry about I am lucky.