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“I needed a new case for my phone, Nathan was very helpful and offered a cleaning of my phone, wiping it down, cleaning speakers and cleaning the lint out of my charging port on the house.”
“My phone was doing some crazy stuff for months.I was dreading doing a factory reset. I finally decided to stop my metro on Fig and Vernon. Erica and Claudia were awesome. My phone is fixed! These ladies are patient and well qualified! Thank you ladies. I'm definitely going back there from this point on.”
“I went to purchase a new Samsung and was amazed with customer services provide from Alexa. I will be coming back to this store and referring all my family. Thanks again”
“I had been having a nightmare experience with my phone not connecting to the network for a week and had been on the phone with customer support for hours and into the store 4 times without any success. I was frazzled by the time I had the pleasure of meeting Marco G, who was so empathetic, patient, and clever! He was the only person who was able to make the changes to get my phone to work, and I'm so thankful!!!”
“They replace my hdmi on my ps5 for my 15 year old kid. Called in advance they said they were a Lil busy but they will try to have it before closing. They called me 30 min before closing letting me know that the ps5 was ready.”
“Excellent customer service Alejandra was the person that help me out it was a process of two days and I am satisfied with the attention of her and the rest of the staff”
“Rose and her staff are really awesome! Extremely knowledgeable. If they don’t know the answer they but heads together to solve. Explain all options and comparisons. She is a great manager managing full house customers and time. I was there a couple of hours and witnessed her manager skills. Promote her NOW!!”
“Big shout out to Cisco for taking care of me. Just got a new Galaxy and he even got me a case for it too! Highly recommend this place if you're looking for a new phone.”
“This place is top of the line. My brother and
I Called for a quote and Sean was direct. He made sure I got all my questions answered. Great service, polite, respectful and nice clean store.⭐️⭐️⭐️⭐️⭐️?”
“Very good store. Nice people. Got everything I needed for my cellphone. Highly recomended for cellphone accessories. One of the best store i have ever found in DTLA”
“Amazing service, I brought my iPhone 12 Pro Max to get a screen replacement and they finished the job in 20 minutes for a great price! The customer service was also great and overall I had a great experience replacing my screen!”
“This place has always been my go-to spot for all things cellular. I've purchased phones here like Samsungs, Motorola's and Apple iPhone. I've also utilized their phone repair services and they've always been able to assist me. This is my spot! I would recommend them to anyone looking for a new phone or if you need a phone or tablet repaired. They have phone carriers like Boost Mobile, Simple Mobile, Ultra Mobile and Spectrum Mobile. They also carry unlocked phones and car special order any phone you need that they may not have in their inventory.”
“I certainly recommend this business! I had my cell's screen fixed for almost half the price my company was offering to fix it for, even with insurance. They were also able to fix my iPad's charging port. I had taking it to four different places and told nothing could be done. Got back all the pictures I thought I had lost. Great service and affordable prices.”
“I love The SERVICES so PROFESSIONAL Kind and Friendly People ALWAYS FOR OUR PEOPLE ❤️❤️ I love BOOST MOBILE!!!!! PATIENCE, GIVE EVERYONE GREAT SERVICES RESPECT, VERY RESPONSIBLE!!!!!!!REV. JAHMEAN CHRIST DAUGHTERSHIP HOLY GHOST I THOUGHT LOST MY WHOLE BACKPACK And EXPERIENCE WAS SO AWESOME IT WAS IN THE OVER NIGHT:. TRUSTFUL PEOPLE!!!!!!!!!.: 10 YEARS ago”
“Super helpful staff at this location. Crystal went above and beyond helping me activate my new iPhone as I was having trouble activating it myself. Definitely recommend this location.”
“Those of us who have a business or have "had" a business know the ultimate goal EVERY time is a happy customer. Above that is the holy grail of effects of "The WOW factor". The "WOW" factor is when the customer walks away shaking their head mumbling "wow...wow..." unsure as to what just happened...so happy that they are speechless. I went to Jeff after 2 months of dilligently looking for someone fair and honest...someone that had the small part I needed and would sell it to me for not an arm and a leg...the part I needed was part of a whole assembly and was sold only as a whole unit. Jeff said he had just replaced one and knew he had the piecevI needed but wasnt sure where. I thought maybe this was the "take away" that salesmen use to create scarcity and lower a customers buying threshhold...within 2 minutes he came outta the back cutting up a hand-grip with wire cutters and smiling..."Got it", he chuckled as it fell onto the table. Sweeping into his palm he handed it over and I tried with all my might not to show how badly I needed it."Whats the damage?" I asked ready to pay $20 but not $30 or $40 that would be a minimum for a used face plate I wouldve had to order just to get my part." Its on the house ", he said with the same kind tone he had used to greet me."Huh? Wha...?" I was stunned. "No! Im paying you! I have to!" I told him. I fumbled in my pocket and gave him $10...my new job paid every 2 weeks and I didnt have 2 nickles to rub together or I wouldve have gladly paid more. I will always bring my scooters to Jeff and I will buy no scooters unless they are from Jeff and hes got some bad a__ scooters for sale at great prices at his shop.Thank you Jeff, you are Good when no one is looking.”
“Great place! Fixed my phone for a cheap price and the service was quick. Being honest, it was suprisingly cheap considering how badly cracked my phone was! Almost the whole screen was black! Was done in an hour or two. Very trustworthy people and explained everything that was of concern. Would definitely recommend this place!”
“Incredible experience with Repairs and Solutions! ?️ I contacted Luis to resolve a problem with my cell phone. From the first contact, his professionalism and knowledge were evident. Luis quickly diagnosed the problem and provided an effective and affordable solution. My cell phone works like new! I highly recommend Repairs and Solutions and Luis for any repair needs. Thank you for exceptional service!”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“I bought my cell phone here and I also pay my monthly bill at this location. Tony has always been very helpful and professional with me. I highly recommend this place. Great customer service!!!”
“Great place for phone repairs. I forgot the guys name but he is honest and will tell you if he thinks you need a repair or not on your phone. I’ve been to this shop twice for repairs and he did an excellent job. I would recommend this place for people that there phones repaired”
“Great service! I just my iPhone 15 Pro Max fixed and they did it in a matter of 20 mins. I had questions and they ansered.i had ask asked to put the screen protector that I bought for me too and he did. Very nice owner.”
“Went to this location to upgrade my phone and received such incredible service. Michael was EXTREMELY helpful and patient and turned a stressful purchase/data transfer into a very pleasant experience. I’ve been with ATT for a long time, and this is the best service I’ve received at any location.”
“This place rocks. I came yesterday to get my phone screen fixed they did it for $90 and it took less than 10 min. I hope I don’t break my screen again but if I do I know just where to go!!!! Thank you guys :)”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“Amazing customer service from ROGER!!! He stayed with me until my cell phone issue was resolved He spent 3 hours to solve a voicemail problem!
Kudos to you! This is how customer service should be! Thank you!!!!”
“Such a good group of people. I’m down and out and they took my extra phone and actually gave me more than I wanted. This is not a very common business practice in any part of the country let alone LA. These guys look out for the neighborhood around them, and need to be treated as a community asset and protected at all cost. God bless you guys in all you do and I will be back. It’s nice to see family working together.”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
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“I was coming to repair my phone but they have very good prices on the phones they sell. So I decided to buy a new one and they gave me the best service and helped me transfer all my information. Super recommended.”