11AM - 4PM
171 Main St, Los Altos“Jennifer has the best outstanding customer service, I was greeted as soon as I walked in by her ,She went as far as making sure I had the correct address as I somehow forget where I live but she made sure everything was clear and correct, Thank you again and Also nice and clean environment. Cleanest UPS store I been at , other locations won’t even lend me a pen ?️”
“I have coming to this UPS location for EVERYTHING!! They have the best team led by Sudah and always super helpful. I moved a bit far away and still come here for everything I need.”
“Here is my story.
I had 2 small Amazon returns (but only one in the original UPS box). The overworked (and grouchy) UPS store owner on Hollenbeck refused the one without the original UPS box, and mentioned they don't get compensated on this (as if I care).
Then the Postal Annex (at Homestead) put that remaining small package in a UPS envelope, smiled and shipped without a problem (and I know they don't get compensated either).
What a difference in attitude and in the service.
Thanks, Postal Annex.”