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“Buying a new phone and Apple Watch was an extremely easy process. Bella was fantastic! She explained everything and was very thorough with the whole transaction.”
“Wife and I went in to get new upgrades but weren’t sure if we were going to go through with it because of previous experiences with Verizon sale reps, but this time was nothing like any of the other times it was quick got a great deal the girl was super nice and helpful and before we knew it we were on our way home with no confusions. Will come back here again.”
“I came to the store to upgrade from iPhone 11 to iPhone 15 Pro I forgot the ladies name, young lady that helped me she was knowledgeable. Thorough was proactive and finding some savings for myself and my plan. In fact we have grades my plan. The only problem was that there was no air conditioning in the office. They had the door open and they had fan set up, but it was very warm in there and we’ve been experiencing over 100° temperatures for going on two weeks, I asked them about it because of my background it seems like a flood system that the temperature is controlled remotely and the technician came out to fix the unit. Couldn’t really tell them anything because neither one of them were a manager so they weren’t at liberty discuss issues and now it’s down to the filters, but the technician can’t change filters and it was uncomfortable but the young lady made it a good experience and I continue to use Verizon .”
“Luz J. is an amazing worker, she was so kind to us (and my son)!!!Also she remembered my boyfriend and I, she was so smiley and super funny and was just very informative. She knew what she was talking about for sure! I am so happy she was our helper and we are so grateful that she remembered exactly what we were going to be coming back for today!! She is so sweet and I hope to get her every singe time we come back in to pay our bill Some of the best customer service I have ever had. Thank you missy!”
“Thank you Rudy for the awesome customer service. You were able to answer all my questions and address my concerns. You had the phone I wanted in stock and were prompt to set it up. Thank you being excellent at what you do, thank you for your friendly upbeat attitude.”
“On June 23rd, I went to the AT&T on Kettleman Lane in Lodi as my phone was due for an upgrade. The gentleman that was to help me didn’t seem interested at all, so I left. I then went to T Mobile and then to Verizon to get information on their plans and I was ready to switch to another company but felt I needed to at least get the upgrade information from AT&T, but I didn’t want to go back to the same guy. Then I found Sadaqat at your AT&T branch located at 2610 Reynolds Ranch Parkway in Lodi. What an extreme difference! Sadaqat is an asset to AT&T. He sat down with me and went over all of my options and even helped me to get on a better plan not only with my phone, but my internet too. He was patient, and really cared about me and my phone & internet needs. Because of Sadaqat, I’m happy to say I’m staying with AT&T. I’m very thankful to have met someone who not only cares about AT&T, but also your customers. Please let Sadaqat know just how much I appreciate him.
Sincerely, Victoria Montgomery”
“(Translated by Google) Aileen and Luis helped me with my phone. They were both very friendly. I live near the other Cricket that is in Kettleman but I prefer to come to Cherokee because the people here are the best.(Original)Aileen y Luis me ayudaron con mi telefono. Los dos fueron muy amables. Vivo cercas del otro Cricket que esta en Kettleman pero prefiero venir hasta la Cherokee por que la gente aqui son los mejores.”
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“A very easy place to do business with. Very polite and explain things well.
I needed a part and repair. Tge part was in stock, and the repair was finished in around 45 minutes. ?”