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“I hate shopping. Especially at the outlets. Shopping in this store has changed my mind a bit about it. I went to the vans store for the first time yesterday and I was pleasantly surprised at the amazing selection of shoes for Toddlers. Most stores have very little for infants/toddlers but they have a huge selection. The great customer service was unexpected since most employees at other stores seem annoyed you are there and often sigh deeply when you ask them a question or need help. Or they racially profile you and follow you around or eye you suspiciously as though you’re trying to steal. Alison was super helpful and friendly. It’s a very clean and organized store even on the weekend when it was busy. I’ll definitely be back.”
“Outstanding service. I had some issues with some boots a few months after purchase, and they took care of it. This is what a business is all about. Knowledgeable staff and plenty of inventory to chose from.”
“Allie was so helpful and pleasant ! She wa so kind even tho we were the last people in the store she tried her best to meet our needs I'll always be coming to this location in the future !”
“Something has changed at the Livermore Kohl's in the last several months. The store is clean, well stocked and wonderfully organized now. The sales associates are friendly and helpful. It is a pleasure shopping in this store now!”
“Props for Zach for helping me out with great customer service, he is very friendly and could show me and answer any of my questions. He had so much patience with me and knew where everything was.”
“Exceptional customer service. We had an older superdry jacket with a broken zipper. Alex (the store manager?) spent time finding us the spare part. He went above and beyond his duty. We were very happy.”
11:30AM - 7:30PM
2200 First St, Livermore
Womens Clothing
“Had to leave a review to share just how much I love this sore. Unfortunately... I always leave with something when I go in. They sell a variety of items from home decor, books, clothes, accessories, jewelry and perfect items to give as a gift.I can easily say I have loved the quality of each item I've gotten. My favorite's come to clothing and jewelry with styles that never go out of season and I know will last!”
“Big store, big deals, great selection, excellent service, not pushy, but ready to jump in and help. I walked away with a couple great deals and didn't intend to buy anything.”
“Jeff helped me today and I left very happy .
Jeff let me know right away that everything was 50% off. Jeff made me smile when he made a joke to another customer .I felt comfortable in the store, so I stayed longer and I found items that I liked.
There should be more people like this nice man.
Thanks”
“Jack is amazing! I was in pursuit of a particular Etro bag. Once I arrived at the store, Jack showed me a selection of bags he had, thoroughly explaining features When I mentioned I had a particular look in mind, he spent hours searching for a selection of bags that met my criteria from inventory, carefully detailed sizes to make sure what I was not able to physically touch would meet my requirements. He did all of this with a smile on his face...and he found what I wanted within a couple of days. Extremely friendly, genuine person, and extremely hard-working! I cannot say enough good things about Jack! If I could give him 10 stars I would.”
“Bought two pants , and two jackets. The team were all friendly and nice! Loved the new merch that came in. But, i want to special out Tyler. I have a hard time finding pants that fit decently, thanks to Tyler's excellent service i walked in just to look and found clothing I loved. Keep it up guys.”
“Love love love this store. Staff is great. Lots of fun stuff to look at. Always a good time visiting. It's a must go shop for me when I'm in town. I don't shop by trends. Reliable quality and timeless classic styles are my thing. Every now and then, I'll grab something fun, but cheaper brands are usually better for short-term novelty if you want to be budget conscious.There are doormen/security restricting the # of shoppers allowed in at one time. This can be a long wait in the summer. Come prepared. I much prefer this to overcrowded stores. I've always found the wait reasonable (same can't be said for a couple other lux brand stores in the mall).I also come knowing what the regular prices are. Not everything is a great deal. They have some really good deals here that you can't get anywhere else but st these Prada outlets but remember this is relative... i.e. items are rarely 40+% off.”
“Was stoked to find Stance at the SF Premium Outlets. My favourite sock brand.They had a buy 4, get 2 free deal (mix and match) along with 50% off all apparel. Most socks were on sale for $9.98 USD to $17.98 USD. Great selection of their performance sock line. You won’t find Stance stuff cheaper.Only unfortunate thing is they don’t have a dressing room to try on clothes.- 6x Performance socks ($9.98 USD each) - these are our go to for sports. Great quality, freshtek infinit material is guaranteed for life.- Complex athletic short ($17.49 USD) - cheapest I’ve seen their athletic shorts. Comfy, nice material.”
“If you're into fashion this is a must stop. The clothes are expensive but the prices are discounted. Ted's men clothes are made in the skinny side so make sure to try everything on before buying. There was a lady's coat there that was cheaper at the Bloomingdale's. Weird. Go in take a look but as normal , buyer beware. Know your prices. Great store to grab a garment or two.”
9:30AM - 10PM
4408 Las Positas Rd, Livermore
Womens Clothing
“Good selection , plenty of parking, friendly staff and It was the most organized and cleanliness Ross store I’ve ever been in?given 5 stars for satisfaction overall.”
“Evelyn was so nice and welcoming!! The other girl..Celeste ..I believe her name was …was so rude. When Celeste is there and you come to the store..just know, you will be inconveniencing her.”
“I stopped in here as a last ditch effort to find a business suit and was blown away by the selection and quality! The staff was friendly and helpful and made this shopping experience wonderful. On top of it, almost every item I purchased was on sale. I will definitely be back for future purchases!”
“My experience here was great. I received good customer service especially from Sophia who was very helpful both on the floor and in ringing me up. Everyone I encountered was nice despite it being the chaos of busy shopping days right after Christmas.”
“I had a great shopping experience at this location. Jacky is amazing. He is super helpful and nice during the whole process. He answered all my questions patiently and took out different bags for me to try on until I got the right one. If you want amazing service, look for Jacky if you are going to this store.”
“I had an amazing experience with the store looking all nice and clean and especially with everything single worker doing there best at the job and always keeping it professional you guys are awesome”
“Really love when staff go out of their way to deliver an excellent service experience. Brought my daughter here to look at bags. We found a style we liked in one color, then the next day we decided we wanted it in another color.Called the store and spoke with Summer, who said she could hold the bag for us. She wasn't able to find the bag with just the tag name/ID, so she gave us the number to text her a photo. She then found the bag and put it on hold.First time shopping at this outlet and it was such a pleasant experience we're definitely going to return. Store is kept very neat and clean, they have some great promotions, and the service in-person was just as excellent over the phone.”
“We got quite interesting things, sheets, flowers, clothes and shoes for babies at a very good price. The self-chaser is interesting, but it is a waste of time to have to pay, do the entire process and then have another person review your bill and remove the alarms, it is working twice”
“Manal you’re the sweetest person I ever met in customer service, you’re asset for the store . Thanks so much for making are shopping so joyful. Good luck with everything”
“I've been shopping at Diesel Outlet in Livermore for a few years now and they continue to deliver a top-notch experience. The sales team, led by Danny and Sarah, are extremely friendly and knowledgeable - they truly understand their customers' needs. During one visit, they went above and beyond to find the perfect jeans style and size for me. When the ones I chose didn't fit quite right, Danny and Sarah didn't hesitate to take them back and exchange for a new pair, no questions asked. They even called around to other stores to see if a certain style was available in my size when they were out of stock. I really appreciated their dedication to great customer service. The value at Diesel Outlet is also quite hard to beat. I've found high quality jeans, shirts and accessories at very reasonable prices. With new brands and styles always being added, there's always something fresh to discover on my shopping trips. Whether you need an outfit for work or a night out, Diesel Outlet in Livermore has you covered. Danny, Sarah and the whole team make each visit an enjoyable experience. I'll definitely continue recommending them to friends and family.”
“I have been a fan of Brooks Brothers from before I could afford it. And remained a fan after I was able to. Their shirts are built like none other- with robust cotton and perfect fit. They make classic clothes for classy people. Without costing nearly the fortune that Hugo Boss and the like do, you can expect a quality shirt from Brooks Brothers.”
“Always great service and selection of footwear and men’s wear. Picked up another 3 pairs of shoes and have been trying for the past couple months to make it in. I could have gone to the retail location in SF, but trying to find parking and the stress of breaking into my rental car kept me away from shopping in DT of SF.”
“Hurley has great quality, it is own by Nike so some of Nike quality and materials are showing up in their brand. Location is well organize and associates are readily available. You can find great deals.”
“Great selection. Love the styles. The stores cleanliness and organized look on point. I can't shop in a messy store.I will straight up walk out and go somewhere else..but this location was easy to shop because it was organized!!”
“I had a wonderful experience during my very first visit to the YSL store in this location at the end of November. I ended up purchasing a YSL large envelope bag at approximately 30% off the original price. Additionally, I saw many bags on sale at really good prices. I’m so happy with my new bag. All the staff were very nice and helpful! Cristian showed me all the desirable bags and helped me to choose. It was a great experience!P.S. The staff might be really busy there since there is always a big line, you should be a bit patient. There are so many things to observe among bags, clothes and shoes in that store! I don’t support writing a negative review about this location.”
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“Thank you so much for the customer experience, time and kind advices !
Last but not least, honesty was on the top even if we were ready to buy for 400 $ our needs for hiking we’re more considerated than making money.”