The UPS Store in the area is highly praised for its exceptional customer service. Customers consistently remark on the courteous and helpful staff, who go above and beyond to assist with various shipping and package return needs. Whether it's packaging an Amazon return, processing QR codes, or providing a convenient place to drop off USPS mail, the employees at this UPS Store are described as making the experience seamless and personalized. Clients appreciate the efficient and friendly service, often noting that it surpasses the experiences they've had at other nearby UPS locations. Overall, the UPS Store stands out as a reliable and customer-oriented business in the community.
This is the best UPS store In the area!! I use to go to Pleasanton and Hayward (due to work), and these stores can’t keep up with the customer service , or just plain service!!!!
December 2023
The staff here is SO courteous. I ship from this store rather than the “other one” across the street because here, I’m am treated like a human!