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“Thank you very much for your attention, they really help a lot, they speak Spanish and I am very happy for the help. I don't know why Jorge is not a manager, he is a very good worker.”
“The T-Mobile crew, especially Gavin and Kayla went over and above the call of duty and made my experience with switching to T-Mobile the best telephone company experience I have ever had. I recommend this location for great service and I’m very happy with my phones and customer service”
“Brian at the T-Mobile Costco kiosk is very knowledgeable and super friendly. He is my go to person for everything T-mobile, he always goes the extra mile to ensure the best customer service!”
“When I switched my phone carrier from Verizon, whether by mistake or not, Verizon kept the SIM lock on my year-old phone. I had to go to the store in person to get this fixed because my number had already switched to the new carrier. The associate, Parker, was very polite and sat on hold with Verizon customer service to troubleshoot the issue. (Verizon was not helpful at all.) The new manager, Enrique (I hope I remembered his name right!) almost immediately knew what the problem was and fixed it. Everyone was polite and helpful. What was a very frustrating situation ended up being a good experience!”
“I walked in and asked about the available plans and how I could transfer off of my family plan to my own. Cooper was very helpful and helped me find the best plan for me and for my family with the change. The store is clean, well laid out, and all the employees are friendly. I was greeted at the door and didn't have to wait to talk to someone! I had a really good experience.”
“i truly appreciate the staff, they always help me with my questions and everytime i get a new phone even if i dont buy it there they help me activate and transfer my info. i think treat others they way you want to be treated, even if im mad they help me and i end up apologizing.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“If I could give more than 5 stars to this store, I would. I want to shout out our sales associate, “Josh”. When I tell you I have never had an AT&T experience that was so smooth, informative, and overall an exciting and pleasant experience. I came in with my parents to see our eligibility for upgrading our phones this year, and Josh not only helped us with that, but also examined our monthly payments and managed to save us money with various promos and ways to do so. He assisted with every concern we had, more than just upgrading our phone - even when it came to getting quotes for different services.
The energy, way he spoke and carried himself, and also just how we were treated was really the best part of the entire customer experience. This location is in a great area, definitely a slower location too, so you are sure to be helped. 10000/10 goes out to Josh and the team at this location. We felt like we were taken care of and treated like family.
Shoutout Josh! ??”