“Feeling secure and valued at a storage facility is so important, and it's wonderful to hear that you've found such a place. When the staff knows you by name and goes the extra mile to make you feel welcome and taken care of, it really enhances the experience. Knowing that your belongings are in good hands and that you're treated with kindness and understanding can make all the difference. It sounds like you've found a trustworthy and reliable place to store your belongings!”
7AM - 8PM
1805 Massachusetts Ave, Lemon Grove“I have been a customer with this Uhaul a couple of times. I have had Great Customer Service by BREE ?. She is thorough, respectful and very pleasant. She smiles and thanks us for using Uhaul! We tederved our rental online so everything was fast and easy. The gentleman that hhoked up trailer rental to my SUV was helpful and professional as well. Thank You Both!
HR Dept. Please add this Review to Employee file for recognition of your emplyeeds future performance review.”
7:00 AM - 8:00 PM
1805 Massachusetts Ave, Lemon Grove“On a Saturday morning, I got the sudden idea that I wanted to move a Cal King Wood Bed Frame and mattresses from one house into another. We stopped by this Uhaul Center and were assisted by this very well mannered and pleasant young man by the name of Jonathan. After listening to our needs he gave us his suggestions of pick up time and drop off. THE RENTAL: We agreed and returned about five hours later. He prepared and EXPLAINED the rental costs,responsibilities and after hours- self return option. PRE-TRIP: We came to Uhaul twice this day and on these two occasions, we noticed a youngl lady washing the interior of the box truck and walking around inspecting truck..Her energy was fabulous. She had her headset on and by her spirits and energy, she was feeling the music in her bones. Sure enough, she was excellent during pre-release inspection. THE RETURN: We drove truck in just as the office closed. As we parked, Jonathan was passing us by, when he noticed us and guided us to the return spot & how to take pictures to upload. His excellent customer service skills are truly admirable and very much appreciated. There are not to many young adults working who possess the etiquette and attentiveness any more. CONCLUSION: Everything went well with our short rental!!!”
“Pam at the public storage is an amazing employee. She always goes above and beyond to make sure she give the best customer service and take the time to break down and questions or concerns I have. She never waivers. She deserves a raise and promotion! We love her”