Diamond Ford Lancaster has a long-standing presence in the Los Angeles area, offering both new and used cars, including Ford trucks and models like the Maverick and Bronco. Located in Antelope Valley, the dealership has been serving customers for over 40 years. Customers appreciate the friendly and helpful staff, with some highlighting specific employees for their professionalism and thorough explanations, especially in the service department. The service advisors are known for their attention to detail and excellent customer care, making visits for maintenance or repairs smooth and satisfying. However, experiences with vehicle issues before purchase can vary. One customer expressed frustration over a pre-sale issue with a leased Ford Bronco’s 360 camera that was not checked beforehand, leading to multiple visits and inconvenience. Despite this, many customers have praised the dealership for the quality of service, including ordering and delivering vehicles, with some even having vehicles delivered to their homes. Overall, Diamond Ford Lancaster provides a range of services, including test drives, factory maintenance, oil changes, and special monthly offers. Customers value the dealership’s commitment to customer satisfaction and the professional, friendly approach of their staff, making it a notable option for purchasing and maintaining Ford vehicles in the area.
Had an AWESOME experience at Diamond Ford buying my first car! Huge shout out to Brian Miller for everything he did!?
September 2024
Great customer service… easy car buying experience!
September 2024
I’m very pleased with the service I received. The staff was very friendly and informative about exactly what I needed and was able to provide me with the information. Thanks
