Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store in Lakewood, CA, offers a range of services including broadband Internet, mobile, cable TV, and live TV services. Located at 4425 Candlewood Street, the store provides a convenient place for customers to shop for Internet, upgrade services, pick up or return equipment, and pay bills. Customers frequently praise the store for its clean and cool environment and the high level of customer service provided by its staff. Reviewers highlight the helpfulness and professionalism of employees such as Alphonso, Lis, Luis, and Lizett. Alphonso is commended for going out of his way to assist a customer by locating equipment and turning a potentially negative experience into a positive one. Lis received praise for her thoroughness and kindness when helping a customer with a new equipment swap and technical issues, making the experience exceptional. Luis was appreciated for quickly setting up a new account, transferring services, and helping with discounts, all in under 30 minutes, making the process hassle-free. Lizett was also recognized for her friendly and knowledgeable assistance, making customers feel well taken care of. Many customers mention significant savings on their bills, with one dropping from $188 to $45 thanks to special offers. Overall, the Lakewood Spectrum Store is known for its swift, polite, and helpful service, making it a reliable choice for broadband, mobile, and cable needs. The staff’s dedication to customer satisfaction creates a positive experience for both new and returning clients.

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1. Lakewood, California