“I just had an excellent rental experience with Tyler at this Enterprise location! He called me the day before my rental started to ensure I received the vehicle I needed for my Christmas trip. Although he didn't have this vehicle on the lot, he did the leg work to get one from another location and I could not have been more pleased with it for our family holiday. The pickup and drop off were quick and effortless. I have rented from John Wayne Airport for decades and will now make this my go to location for any future rentals. Enterprise, I highly recommend you promptly promote Tyler so he can teach and lead others to provide the same excellent customer service. Well done! ?”
“Overall experience was fine, but a small additional cost was added at return for no particular reason. Since I prepaid for the rental, this was irritating and unnecessary. If you quote a price, that should be the price.”
“I just had an excellent rental experience with Tyler at this Enterprise location! He called me the day before my rental started to ensure I received the vehicle I needed for my Christmas trip. Although he didn't have this vehicle on the lot, he did the leg work to get one from another location and I could not have been more pleased with it for our family holiday. The pickup and drop off were quick and effortless.
I have rented from John Wayne Airport for decades and will now make this my go to location for any future rentals.
Enterprise, I highly recommend you promptly promote Tyler so he can teach and lead others to provide the same excellent customer service. Well done! ?”