Car Rental in Mission Viejo, CA

“I recently had the opportunity to utilize Prestige Auto Collision's services to address some issues with my Tesla Model Y Performance, specifically regarding a door repair. I couldn't be more impressed with the outcome. From start to finish, the experience was nothing short of exceptional. First and foremost, the expertise and professionalism displayed by my service advisor, Vincent C., set the bar high. Vincent's deep understanding of the repair process and the intricate technical specifications of my Tesla Model Y Performance were evident from the get-go. He accurately diagnosed the door issue and provided comprehensive explanations, ensuring that I was well-informed every step of the way. What truly stood out was Vincent's commitment to providing timely updates and seamless coordination throughout the repair process. From the moment I entrusted my vehicle to Prestige Auto Collision, Vincent kept me informed of the progress, ensuring I never felt left in the dark. His proactive approach and clear communication made the entire experience stress-free and convenient. As for the door repair itself, I couldn't be more satisfied with the results. Prestige Auto Collision's team of technicians demonstrated unparalleled skill and attention to detail, restoring my Tesla Model Y Performance's door to its original state. Not only did they address the door issue I initially came in for, but they also went above and beyond to ensure that every aspect of the vehicle was thoroughly inspected and perfected. Overall, my experience with Prestige Auto Collision exceeded all expectations. The combination of exceptional customer service from Vincent C. and the outstanding quality of the door repair work truly sets this establishment apart. I wouldn't hesitate to recommend Prestige Auto Collision to anyone needing top-notch automotive services.”

“I didn't get everyone's name that helped us but they all were very professional, courteous and friendly! Natalie was very knowledgeable when we were choosing our vehicle. She was helpful and patient, even though we were there close to closing time. I would definitely recommend them!”

“Great service. The gentleman was very helpful and friendly. My needs for the rental changed but he was very accommodating and made the changes I needed. I will definately do business here in the future.”

“I am also extremely surprised by some of these negative reviews. The branch manager was every bit a gentleman and really went above and beyond to make sure that I had a nice clean car at the crack of closing. The car I got was brand new but he was somewhat apologetic for it being 'dusty' and offered me a slight discount which was not necessary at all. The entire process was smooth, efficient, and had the utmost in customer service. I will definitely be coming back here in the future.”

“I am also extremely surprised by some of these negative reviews. The branch manager was every bit a gentleman and really went above and beyond to make sure that I had a nice clean car at the crack of closing. The car I got was brand new but he was somewhat apologetic for it being 'dusty' and offered me a slight discount which was not necessary at all. The entire process was smooth, efficient, and had the utmost in customer service. I will definitely be coming back here in the future.”

“I have to say after all the previous reviews I was quite hesitant, but I had nothing but EXCELLENT service from both Ben and Rey. They helped me with advice that even my insurance company wasn't aware of, and was true. They were kind and courteous and a pleasure to deal with in the midst of a difficult situation, I was in with my friends car. I highly recommend them. I showed up on a Saturday morning and they willingly and cheerfully answered all my "what if" questions. Thank you Ben and Rey!”