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“Some construction next door at the property adjoining my unit caused a rain leak. Brought to Lisa’s attention. She jumped on the issue. A consummate pro! TY Lisa!!”
“The best part of renting from this location is the excellent customer service! They have a great selection of equipment and supplies to make moving anything a breeze, but they go WAY above and beyond to make your rental experience exceptional. So much appreciation for you! Will be back again and again.”
“Ms Erica and the rest of the whole entire crew of santa anta location exceeded our expectations when it come the the top of the line customer service helpful with a great character Hats off to santa ana PenskeTruck very clean well maintained and most of all they ready to help with anything you need .”
“My husband and I needed a small Uhaul to get back to Denver. They were sold out of the size we needed, so they upgraded us to a larger size, free of charge. When my mother and I went to pick it up, Nelson helped us and he was such a gem. We were greeted with a warm smile, and good music. He was very helpful throughout the process and made it very easy for us. Thank you, Nelson!”
“Rented a High Roof Cargo Van to move my entire apartment and the team here had everything I needed in a timely fashion. They run reservations based, which I love because they will always have the vehicle I need. Always will choose for my truck rental needs.”
“Specialty boxes were very expensive and my mover would not box large 65inch TV unless I had those specialty in my house.A nice service, that was offered at a additional price, was delivery of large TV boxes. My car was too small for these boxes to fit, so home delivery was convenient.”
“Very nice and helpful staff! The location was very convenient and they also sell all sorts of cleaning supplies, which I fully took advantage of after my rental was dropped off. The rental process was easy and the truck I got was perfect for the move and clean. I'll definitely keep this place in mind for my future rental and cleaning supply needs.”
“Erica, Mario, another gentleman whose name I didn't get, and Joshua were great.They made a very hectic morning less hectic. Renting the box truck with a hydraulic lift was the easiest thing to handle for the time sensitive schedule I had gotten myself into.Thank you, guys.”
“It was amazingly smooth. The staff was very helpful. I would just recommend them to take special attention for those who would be driving trucks for the first time & give them little tutorial and tips on how to operate. It's definitely different experience than driving regular cars. All good otherwise.”
“I moved recently and needed to rent a van on two days in December - the 23rd and 26th. I was pleasantly surprised by the service that I received and the convenience scheduling they had so close to the holiday. This is a small local business and I'm very happy that I was able to support it.I met three people and all three we're outgoing, kind, and helpful. I was met at the road when I returned the vehicle and didn't even have to go inside. I received my receipt via email in a very short period of time. The billing was spot on and I really appreciate that they didn't waste the paper of printing everything out.I also want to point out that other reviews have a lot of hyperbole around the fact that there is a dog at this location. Bella (the dog) is probably one of the best trained canines I have met. She's a sweetheart. She's running around with a tennis ball in her mouth and trots up for a pet. I really can't State strongly enough that there is nothing frightening about this dog.Now with regards to parking, this business is located in an urban area and there is limited parking on the street. It's very limited. My opinion is that this is normal for this type of area. The other shops in the area also have limited parking and I have never had a U-Haul place that had unlimited free parking. So to put it simply, plan ahead.I want to thank the staff for making my two days of hauling and renting the pleasant experience. Anytime I need to rent a truck, this will be the place that I go.”
“Esteban is very helpful and awesome, he cleaned my truck up for me and got me the keys instantly no hassle at all. I highly recommend U-Haul San Juan Capistrano.”
9:00 AM - 5:00 PM
1431 El Camino Real, Tustin
Truck Rentals
“Top notch service. Fast. Efficient. Absolutely amazing. Almost like a military operation of a fighter jet ground crew getting the pilot into their plane to take off on an emergency. One clerk, Jose, was typing up an order while barked out the truck ID to his fellow worker who grabbed the key and took off to get the truck ready for take off. As I rounded the counter, Jose pivoted and held open the door to the garage then he started running after me to the truck for last minute mirrors adjustments and a quick equipment check. Then a salute before take off. What an epic experience!”
9AM - 5PM
25290 Jeronimo Rd, Lake Forest
Truck Rentals
“I had a pick up in a semi... I called ahead of time to see where I could enter, they gave me the wrong information...All semi drivers(Enter on orange st) "Monique" was awesome...she saved the day, that is why I gave 5 stars because of her ...”
“The staff here has been incredibly helpful and kind. I wish I could remember his name - David, maybe?, gentleman with a beard - he has especially been helpful as I continue to use their storage facility. Thanks guys!”
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“Lori diafania was fantastic she gave me the best service ever and she guide me through everything so nice and smooth I could thanks her enough have a wonderful Christmas”