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“I had been eagerly awaiting Wyyerd coming to my neighborhood since Cox continues to raise their rates every year, and still continues with their ridiculous data cap. My installer, Jesus A. did a fantastic job going over install options, and finished quickly. I had already downloaded the MyNetwork app, so he showed me how to get everything up and running quickly. Everything's working great.Thank you, Wyyerd, for making it to our area. It's a breath of fresh air.”
“They are amazing I went to another AT&T store and they kept telling me the wrong thing that was wrong with my phone took it over a day to figure it out I went to the store literally 10 minutes and the girl figured it out love this store really upset with the other one”
“Ryan was awesome.Explained everything and connected all our audio/tv components.He took to the time to make the setup look great.Definite recommend him for all your audio/visual needs.”
“This t moblie store is in the El Cajon Mall. The store is clean and the staff are professional polite and take care of all your needs . I was greeted, and the gentlemen took care of my need, and he did a job above and beyond. And what I needed when I came in is what was taken care of when I left. Thank you . I hightly recommend and will be back”
“Skyriver IT is the best! They always pick up the phone right away, and they do not give up until the issue is resolved. They are always able to resolve whatever tech issue I am experiencing, and the members of the support team are very kind.”
“I had an outstanding experience at T-Mobile, thanks to Tristan! He was incredibly helpful and made the entire process fast and efficient. I can't thank him enough for his excellent customer service. I highly recommend T-Mobile and Tristan to anyone looking for a seamless and positive experience.”
“Carlos Cecena was extremely helpful today!! in December. We switched all of our personal and business phones over to T-Mobile. Unfortunately, we had not been able to get any feedback over the last two months about a rebate. I went in today and Carlos was extremely helpful. He stayed on the phone an hour after I left and we had a couple phone calls to get the issue addressed. He was extremely helpful. He went above and beyond, and I just wanted to follow up with gratitude. Thanks, Carlos!!”
“Iliana, was very patient, professional and knowledgeable. It’s refreshing to have someone who makes me feel comfortable with all my questions and asking for help. Excellent representative.”
“Recently went into this San Diego location and rec'd thee most incredible service from "Cyr". She explained all the questions I had about switching from AT&T! I was sold and got a new phone too. Great service - friendly, personable, polished! Ask for Cyr!”
“I came in to get a new phone and Ashleigh was my customer service representative, she was kind, professional, knowledgeable and very helpful. She’s made my experience buying a new phone very easy. I will definitely recommend. Thank you again Ashleigh!”
“I'm a power user: Zoom calls for work, a family that streams video on several 4K devices, and the need for a reliable connection. Since I went with their 5-year package, I'll makes sure to post another update in the future. However, so far, this Internet service has met, and in the case of upload speeds exceeded, my expectations.”
“A gentleman checked me in, but when I came back, mrs. Jennifer literally was the best. Seamless customer service, and she had me in and out. I will only be working with her till I move.”
“I had my doubts on wireless internet for a small location, but Wave.band was easy enough to try out. They delivered on everything they said they would. Not only did they deliver, but the technical staff that worked on site was much better than I have experienced with other providers. They were able to help us get our equipment up and running (we are remote to the location) quickly and clearly understood everything that was going on. They have never made me doubt my decision to try them.”
“Nice folks, friendly and very helpful in registering two new phones even though we didn't purchase them at their store--being T-Mobile account holders was all we needed to get great customer service!”
“I recently switched from AT&T to T-Mobile, and I couldn't be happier with my decision! Not only is T-Mobile's service plan superior, but it also costs significantly less. However, the process of transferring my number from AT&T was quite challenging and frustrating. Thankfully, James at T-Mobile was there to help me through it.
James was incredibly patient and dedicated, working with me for over an hour to ensure everything was done correctly. Despite the numerous obstacles AT&T threw our way, James never once made me feel like I was taking up too much time. Even as it went past closing time, he remained calm, focused, and never rushed the process.
His professionalism and commitment to excellent customer service were evident throughout our interaction. Thanks to James, I was able to walk out with my current number and a fantastic new service plan. This was hands down the best customer service experience I’ve had in a long time. Kudos to James and T-Mobile for going above and beyond!”
“nice folks. bought a new phone. left without the cell phone charging cable. Friday, Feb 2, 2024, 4pmOOPS! Update. checked box one last time this morning and found the c to c charging cable. Check the packaging carefully peeps ! -H”
“My Grandmother was having trouble with her her landline making her sound like a robot as well as the call being extremely staticky.Contacted cox customer care and within a few days they sent out a wonderful technician. Omar who replaced and updated all of the wiring that had not been updated in the 15+years that my grandmother has lived in the home. He did the job in a timely manner and was very accommodating, professional and able to call me who wasn’t at the appointment to follow up with and let me know the outcome. He went above and beyond thank you again to Omar my grandmothers connection is working nice and strong again. Goodbye to the robot and static!!!”
“Thank you Rami & Steven for helping me port a number to T-Mobile today. I came in soon after they opened and they were able to help me transfer a line for AT&T to T mobile. I hope the cell service is as good as the store’s service; if it is I’ll be back to port 7 more lines over. Thanks again!”
Open 24 hours
1360 Fifth Ave, San Diego
Internet Service Providers
“Had it for 2 years and 1. They deliver nearly triple the bandwidth they promised. 2. I can count on one hand the number of times the service has dropped. Super consistent, no issues, and they're even significantly lowering the price.”
“I only would give three stars because the rep who helped us didn’t have great customer service skills. BUT the other workers were great and we were in and out of there with a new phone for my daughter within 30 minutes ?. Not bad for a weekend day!”
“My five-star rating is based on the customer service that I have received from an employee at the Santee location his name is Derrius. I am no longer with Cox, but multiple times I have come in with a problem, and he always fixed it. With his expertise and great attitude I always left the store with a smile on my face. He goes above and beyond! Even as I was dropping off my last Cox item, he treated me kindly and still looked out for me. I wish there were more people like him in the world ? thank you Derrius!”
“Our last phones, S10+, were purchased here in June 2019 and we were in serious need of an upgrade since my husbands phone had already gotten to the point it wouldn't work anymore. After speaking with Haydee we selected the model we wanted. She was informative and explained everything in detail so it was easy for us to understand all the new and improved features and the cost associated with each line item. She also seamlessly transferred all our unique data from each phone to our new ones. We have been with Verizon for decades and have never regretted it. Not once has our Verizon service ever dropped calls. We also purchased Verizon internet while we were there. We have had Spectrum internet for decades without a problem with their service, but what started out at 29.99/month over time of incremental price increases, the latest two months ago, is now 90.99/month. Verizon is way, way cheaper so we switched. Verizon has always there when we needed them and we wouldn't think of using anyone else for our phone service and now internet service.”
“I specifically drove to this T-Mobile store even though it was out of my way because it seemed to have the best reviews. I walked in with a home Wi-Fi router that stopped working and got a replacement within 20 minutes. Thanks guys!”
“Had so much trouble since sep 14 due to for I guess purpose of a metro PCs man to sell a phone screwed my TMobile service then TMobile blocked and lacked my service leaving me unable to use my cell, 5 hours stuck arguing at metro trying to get my TMobile service back the man told me he couldn't do it, now I been trying to remember the pin to open the cell but I totally forgot, TMobile is out of service and I never asked that idiot to do that I own new cell from metro I bought 2 weeks before get the TMobile that was my purpose to get the metro cell back in service not transfer service but TMobile lacked me out thanks”
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“I received great customer service from entering the store, throughout the buying process and exiting the store. Rafael our sales rep was awesome with great patience.”