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“This is absolutely the best bank ever!! The staff are friendly, knowledgeable, always there to answer your questions, and always answer the phone!! My entire family has been banking here for years, this bank is our 'family.'”
“Best fraud protection I have had with any bank. They are super helpful and professional and friendly, in Every branch that they have in Riverside CA. I would recommend them as the best Bank.”
“The staff at Provident Bank on main street are amazing. Estethania took the time to provide me with the information I needed even though the transaction/issue was at another branch.”
“Estephania always gives me great service and helps me out so I can get out fast and continue with my day :) I really appreciate her and hope to see her every time I come to this location :)”
“The staff at Thinkwise are the BEST! They are always so friendly and helpful. I've been banking with them for 24 years and I have never had a problem. They have the best rates for refinancing and for loans. Recently I was the victim of fraud and Kristy Sena and Bertin Castillo guided me through converting my accounts. If you're looking to get away from the big box banks with all their hidden fees and bureaucracy, Thinkwise Federal Credit Union is the answer!”
“Looking for top-notch customer service? Look no further! I recently visited Thinkwise Credit Union and had an amazing experience with bank representative Sophia. From the warm greeting to the seamless interaction, everything was 10/10!”
9AM - 2PM
4204 Riverwalk Pkwy, Riverside
Banks
“One of the best branches. Lourdes and Nydia are amazing. Truly some of the sweetest people I've ever met. I'm sure the rest of the team is amazing also. Thanks for everything!!??”
“I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.”
“Fabulous branch to do business with. Our banker was Rosemery and her professional & kind service was "over the top." The branch manager also spent time with us and he was terrific! Great Branch!! 5 stars!”
“I went into this Credit Union called Altura, and I was greeted with a hug and a smile. I was feeling mighty low today, and Miss Dianna Burnett made my day with all positive talks and to uplift me. By the time I left the bank I was again smiling and feeling like the whole world had been lifted off my shoulders. Then I met the bank branch manager Mrs. Ronda Redmon, she came and smiled and gave me a hug too.. what an awesome place to bank where love smiles and compassion lay waiting to make your day. Thank you so much for your generous support ❤️”
“The acknowledgement of your presence when you walk in is the best. Everyone is always willing to help you. I've been with Wescom for 37 yrs. I will always come to Wescom for my banking, they are family.”
9AM - 2PM
1209 University Ave, Riverside
Banks
“Schools First Credit Union is AWESOM!!! The staff are friendly, professional, and always eager to care for their customers banking needs. Honestly, I can’t see myself banking ANYWHERE ELSE … EVER!!!”
“Dolores in loan department is always a very pleasant officer to work with. I enjoy her professional attitude toward her customers. Thank you Dolores. I also would like the thank Madison for her professional advise on my loans with the credit union, she is very polite and listens to the customer without an argument, I had an issue with the Elmonte branch Mary to whom wanted to correct me as a customer it's not professional to not listen to a customer whom puts their money into the credit union. The new Costa Mesa branch has been the light of my life in the interest of the Customer since they opened that branch Thank you Costa Mesa for your extended courtesy and aide to my business matter and to my family.”
“I had not been able to get into my online account for a month because of a system error. After numerous phone calls trying to resolve the issue online, I was finally directed to recreate my profile at the bank. Simone Fink, the Branch Service Ops Manager, walked me through every step of the process making sure everything worked, even the mobile app, before I left the bank. She even told me about checking account perks I didn't know I had. The customer service at this branch is excellent and the location convenient.”
“I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!”
“I have been banking with Alta Vista Credit Union and became a member in 2009. I have to say that from the get-go- I was treated very well. I have enjoyed a great relationship at both the Rialto and the Redlands branches. There was only one employee that was a bit stiff and brisk in her demeanor- but she didn't last long- and - for the most part- every single teller has taken time with me- even with the most simple transactions. I have had great help with getting things notarized - again- kind and accomodating. On a couple occasions I couldn't reconcile my account and they helped me figure out my error. One employee really didn't have the time to help me and made a suggestions, which I applied and my error was discovered. She had spent more than an hour helping me though- I can't complain about that. I have had a stop payment -simply because my mail was stolen with a ck attached. They were kind enough to waive the fee- Such a kindness! In the beginning, I took on an auto loan- to which I never had a single problem with the account and paid it off in 4 years. I borrowed money a few years ago and again- there wasn't any difficulty in getting the money. I have and will continue to Praise this Credit Union and recommend it to others. I have two friends who opened accounts as a result and they are happy with their experiences. I am sadly moving soon and there won't be an Alta Vista - where I am going. I have to say that I will be very sad to not have them to rely upon. My review is better than great- It is just beyond words. To have a bank in which you can trust and feel confident in how they handle my money is just huge. Thank you Alta Vista for all the years of service to me.”
“This is my credit union. I have been with Altura credit union since the 1980/1990s. On several occasions I have been assisted by Robert Resendiz. And I have to say he epitomizes Altura credit Union. I have been absolutely impressed with this credit union. They have always been there for me no matter what I have needed from them. They have contacted me on many occasions when a purchase has seemed to be "iffy". The purchase is then held until I either approve it or disapprove it. And I appreciate that so much. And as I said above, Robert epitomizes Altura credit union. He is so very friendly and pleasant to work with. He is knowledgeable about everything. When I have had a question, he knows exactly what to do or how to answer that question. At times he has given me options on my questions. I always feel like my account is safe in his hands. And I'm just always happy when he's available to meet with when I go there. I have recommended Altura credit union to my friends. And many of them have changed their accounts to Altura credit union. The service and hands-on help that I get from Altura is one of the many reasons I do that. And employees like Robert, I am certain, is why people keep going back. Also, they have a great online option. It's very easy to maneuver through. And you can do all sorts of banking through it. Just another reason Altura is a fantastic credit union. And if you have trouble with the online banking, there is someone you can call to get help with that too...someone very knowledgeable and able to help you with any problem or confusion you have. This is just an all-around great place to do your banking. And I would recommend it and the people who work there 100%. You can't go wrong! Check it out. I'm sure you'll agree with me.”
“The establishment is very well taken care off. The staff is great. I never have to wait for a teller. The tellers are the best. They make feel at home, comfortable while waiting. They are tentives to my needs. I recommend this branch.”
9AM - 2PM
6365 Valley Springs Pkwy, Riverside
Banks
“I went to Navy Federal in Riverside yesterday for the first time, to become members and open a new account with my daughter. Leana took care of everything, was so pleasant and helpful. Wish I'd know about Navy Federal years ago!”
“I had to re open my account after it was closed for being over-drafted for a while. I went in and sat down with Alexandra who was quite lovely, and she was able to re open my account and get me settled with all of my banking needs.”
“I highly recommend salvador Jimenez at this branch . He would go above and beyond for his customers.
Persons like him are hard to find , I recommend him 100%.”
“Victoria Carrillo has by far been the most professional and friendly tellers I have had. She was understanding and compassionate and made sure I got assistance thoroughly!”
“Planning on transferring my account from another credit Union because of the service and a lady that works there that has gone above and beyond what I need it. She is a great asset to the organization. And I feel I would be more comfortable at this institution to handle Anything? Looking forward to opening a account money market and maybe a few other items.We'll have to talk to the manager to see how I can work this.But I cannot recommend a better place than this Looking forward to the part of this organization.”
“I always come here with my kids. I've grown fond of each staff member here and appreciate their hard work and dedication to continue to serve with outstanding positive attitudes. Special shout out to Lucy since she is the one on shift when I come visit.”
“I visited here earlier this afternoon, to handle an issue. "Dean" assisted me, and got the issue resolved in lightning speed. I wasn't in there for 7 minutes. Everyone here's VERY nice, and down-to-earth. I wish Citibank would follow this example. Yeah, Right!!!!!!! Thanks Again, Dean!!!!!!!!!!”
“Same staff for the longest and they still remain professional and friendly! They are fast and efficient. My favorite bank to come to because of these bank tellers !! :)”
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“Dianna Burnett did amazing setting us up. Very welcoming and sweet. Took her time to make sure everything was done correctly while also making sure I made my interview on time. Appreciate everything she did for us today. Thank you again(:”