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“Mr. JAY's service is very good, the experience is very good, there are many Chinese customer service, in short, the experience is perfect, the explanation is very detailed”
11AM - 6PM
5414 Walnut Ave Ste F, Irvine
Mobile Phones
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“⭐⭐⭐⭐⭐
I had an amazing experience at the AT&T store thanks to Joshua! He was incredibly helpful, knowledgeable, and patient throughout the entire process. Joshua went above and beyond to make sure all my questions were answered and that I left the store completely satisfied. It’s rare to find such excellent customer service these days, but Joshua exceeded all expectations. Highly recommend this location—ask for Joshua if you need assistance!”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“I want to thank Adrian at the Woodbridge Irvine office for assisting me in getting a new phone and transferring all the data. I found him to be a great and professional representative for your company!”
“Jack the sales rep made the experience quick, easy, and pleasant. He helped me navigate getting a new phone and new line for my teen.The location was not overly busy. And my young child was entertained by the phones.”
“Drew in Irvine spectrum is excellent . He deserves to move up as a store owner to generate more revenue for Verizon.
. Don’t lose him . Verizon will exceed if everyone can function like him . Jim”
“I had a great experience at the T-Mobile store Zaid Omar and Nayrouz helped me with buying a new phone and made the whole process easy and clear the store manager Raya was also very helpful and made sure everything went well their customer service was honestly amazing and I appreciate how friendly and patient they all were I definitely recommend this store to anyone who needs help with their phone.”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
Mobile Phones
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“We were helped by the lovely Zee. Zee was fantastic she helped us out so much! She answered all of our questions. Excellent customer service! Highly recommend this AT&T store!”
“Got my new phone the other day and love it! Such a incredibly good deal. I'm glad I chose to shop here because Winnie and Anna were very helpful and settled everything for me.
Took a while since they were so busy that day, but everything is all set. Thank you for your patience :)”
“My phone flew away on thr freeway the night before my 1st day at new job.
I searched for earliest opening store and came here 15 min before store opens.
Keith came out of the door and listened to my story and prepared new phone for me before even store opens so that all is ready to go at 9am. He then researched to see how he can not increase my monthly bill with new phone purchase (S25) and I ended up buying new phone for wife iPhone 16 pro max) and brought montly bill by $40. At the end he gave me a high end Anker power bank as a gift and gave me his business card. I had minor problem that night at remote location on my job and I texted him and he replied. Next day he tried to help me remotely without me coming in as I was far. Away. I've never seen anyone so nice and competent at Verizon store. This guy should be in the training department.”
“Courtney, the manager was very helpful, patient and very kind. Can't find a better associate than her. Although, everybody there was very helpful. We've been to several stores but this store in particular is my favorite. I wouldn't go anywhere else!!!!Troy, you rock also for taking care of my wife's screen protector.”
“This was my best experience in a Verizon store. My second like location is in the Spectrum. The gentleman were very friendly as well as professional. Loving my earbuds. Just praying that I don't lose them.”
“Susanna was an absolute angel. She was so kind and helpful every step of the way. I will drive out of my way in the future just to come to this location to see her whenever I need anything from T-Mobile ✨”
“I have been T Mobile customer for the last 5 years and always happy. I needed to upgrade my phone and my plan and include my son as well. The Mobile Expert ( Reza) was above and beyond helping us with all the details and things unknown to me . Great customer service and so detail oriented! Highly recommend this location and Reza!!”
“Needed to start wifi because roommate with wifi was moving out, and the process was so quick and easy! Jason helped me out and he's an amazing associate. Everything was super quick and easy and took less than 30 minutes to sort everything out. Very happy with this location and Jasons amazing customer service!”
“I visited this place today with my parents to change our phone plans. It only took an hour to switch and set up plans for a total of six phones, including other family members' phones and work phones. The Korean staff, I think he is the owner, was very kind and efficient. I've been visiting here for 13 years, and I've never been disappointed.”
“Excellent Customer Service from Cox & Angelo!
I had an amazing experience with Cox today — especially thanks to the agent Angelo. He was incredibly helpful, patient, and made the whole process so easy. Angelo took the time to explain everything clearly and made sure all my questions were answered.
It’s rare to find customer service this good, and I truly appreciate the support. Super happy with the service I received today!
Highly recommend Cox, and a special thank-you to Angelo for going above and beyond! ??✨”
10AM - 6PM
14241 Jeffrey Rd, Irvine
Mobile Phones
“Last minutes went there 7:30 pm and they patiently help us with the line transfer eventhough they weren't opening account and not corporate branch but respectful and helpful.”
“Luis helped me as soon as I walked through the door. I needed help with my iCloud syncs and he was so efficient and helpful. Another staff member asked him to stop assisting me and help someone who wanted to buy a watch in front of me but my problem was not something the Genius Bar could help with so I really appreciated Luis helping me and so quickly.”
“After a challenging experience trying to migrate my family's phone lines from prepaid to postpaid, which couldn't be resolved online or over the phone, I visited this Verizon store. Jesse was an incredibly helpful, calm, and patient representative during my multiple visits. He diligently worked to solve all my problems, turning my initial frustration into complete satisfaction. The entire staff, including the managers, were also very nice and cool. I highly recommend this store, especially Jesse, for exceptional support.”
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“Rokform is always the best when it comes to sturdy cases and magnets! I drop my phones constantly and never any damage. Plus their customer service is unmatched!”