Rep in store was great. But, was paying way too much for internet. Until Verizon wireless internet came online in Irvine. Also the phone customer service line, tried charging me $100 to come out and change out faulty cable box and pick up modem (since I switched to Verizon internet). Cox cable is really good though.
November 2023
Excellent and fast customer service. Jose was knowledgeable and helped resolve any issue quickly. I would recommend this location to anyone!
August 2023
The worst internet service I have ever experienced. The worst customer support I have ever experienced. This company has the most spotty internet service imaginable. And when you need technical support, it doesn’t exist.