Pep Boys Auto Service & Tire Center on 200 E Spruce Ave offers a wide range of car, truck, and SUV services. Customers can get same-day auto repair and maintenance, including oil changes, brake repair, battery replacement, and tire services. The shop also services hybrid and electric vehicles, making it a convenient one-stop location for vehicle needs. The staff is known for being professional, courteous, and efficient. The managers and technicians are praised for their excellent customer service, with some reviews highlighting the manager’s accommodating attitude and quick, accurate estimates. Customers appreciate the knowledgeable staff, such as front desk workers who promptly inspect and diagnose issues, and employees who go above and beyond, like providing free leak inspections and taking pictures of repairs. The team’s efficiency and professionalism make it a reliable place for vehicle maintenance. Several reviews mention the staff’s ability to handle urgent requests without appointments, demonstrating their dedication to customer needs. Overall, Pep Boys on 200 E Spruce Ave is recognized for its experienced technicians, quality service, and friendly atmosphere, making it a trusted choice for auto care.
Came in the morning without an appointment beforehand and was only there for 3 hours while they serviced my car. The customer service was really helpful and I felt supported by the staff. The service was a bit lengthy but all things considered it was only 3 hours as a walk in so I have no complaints. Thank you for your... read full comment
June 2024
The two young men who helped me at the front desk and the one who changed my tires were so courteous, friendly and helpful! If I didn’t live 100 miles away, I’d go back because they were so awesome. Thanks!!!
June 2024
Great front desk manager. Service beautifully and thoroughly done.
