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“Replaced, while I waited, the batteries in two of my Apple Tags and determined the issue with two others. I appreciate his patience in taking the time to explain to me the issues.”
“Sal, the store manager, was excellent with us. Honest, professional, great customer service and very personable & engaging. Sal got us switched over from T-MOBILE and was very helpful. It's clear why this location is so highly rated. Great job, Sal.”
“There the best they have been in business for 11 years I think honest and really informative att sucks now my daughter had a glitch in her phone and they knew right away. What to do AT&T did nothing. They just sit there with their mouth open and catching flies. I think I’ll go with a different carrier gadget parts is the best And then it ripped me off by fixing the phone”
“If you want your cellphone fixed to perfection professionally and quick- please Go Here. Phone is like new. Thank you so much. I will recommend this business to everyone. Fast and friendly.”
“I had an amazing experience obtaining a new phone after mine had been stolen. Chris went over and above to get me a great deal on a new phone. I am very appreciative of their customer service!”
“I came in quite frustrated, but Alex took excellent care of everything. His knowledge and friendliness simplified the trade in process and I left the store very satisfied with his service. Thanks, Alex!”
“It's funny, I read previous reviews before deciding to go to that location. Devon's name came up several times so upon walking in, I asked for him. After setting up my new cell- I know why he has received such glowing reviews. Not only is he professional, knowledgeable and personable but his customer service was outstanding!”
“I went to the store to get a new phone and the girl at the store helped me a-lot to transfer my information and looks like the store is under the new management now who are doing a good job.”
“Not all T-Mobile locations are the same. The Talbert location in Huntington Beach offers outstanding customer service. I have visited several times and been assisted by various agents: Alejandra, Jordan, Rafael, Abraham, Alex, and Evelyn. They value my time. Whether I'm purchasing phone accessories, downgrading plans, or upgrading phones, I get things done here. The agents are caring and knowledgeable, treating customers like family! This T-Mobile at HB-Talbert truly deserves recognition and recommendation. All six well-trained agents each earn five-star reviews. That’s why we've been with T-Mobile for the past 8 years.”
“Good customer service! I went in to get my daughter an I phone 15 for Christmas! Place was crowded but did not have to wait long. Everything was explained and I left satisfied!”
“I’ve been into this store serval times in the past few weeks (transferring service to a new home, returning equipment, setting up a new mobile account) all of the employees are friendly and knowledgeable and Kim the store manager is great! If spectrum is your provider or you’re considering Spectrum, recommend this location for customer service needs!”
“I would like to express my sincere appreciation to T-Mobile for providing an exceptional and reliable network connection. I have been a loyal customer for 23 years, and throughout this time, T-Mobile has consistently delivered dependable service that supports the demands of today’s fast-paced lifestyle.
I would also like to commend the T-Mobile employees, who have always been professional, knowledgeable, and willing to help whenever assistance is needed. In particular, I would like to recognize Jamie T. and Ulises Garcia for their outstanding support in helping me transition back to T-Mobile. Their professionalism, strong work ethic, and leadership were evident throughout the entire process.
My experience switching to another provider for a lower monthly cost made me truly appreciate the value of T-Mobile’s network. It reinforced the reality that quality service and reliability matter, and that we often receive what we pay for. A strong and dependable connection is not optional—it is essential.
Jamie T. and Ulises Garcia demonstrated genuine care, patience, and dedication in understanding my situation and finding the best solution to restore my service. Their willingness to go above and beyond reflects the strong leadership, values, and employee support that T-Mobile clearly provides. It is evident that T-Mobile takes good care of its employees, and this commitment translates directly into the exceptional service they provide to customers.
Their efforts made a meaningful difference, restoring my connectivity and allowing my daily life to return to normal. T-Mobile should be very proud to have team members who represent the company with such integrity and professionalism.
Thank you to T-Mobile for your outstanding service, strong leadership, and continued commitment to both your customers and employees.”
“I want management and corporate to know the value of an employee. I arrived at Verizon, knowing that I needed a new phone, it was glitchy, even though I turned the assistant off it was still picking up every word and interfering with texts. Phone calls and chat in Podbean. It had to go and I was resigned to pay $500 or more?
Then Dallas helped me by analyzing the phone and what was happening. It went through various things I had tried to the same result then kept on and completed figured out how to disable the problem maker he then fixed a problem with the voice mail. 2 annoying problems repaired right there. I am so appreciate that this employee valued this Gramma on a fixed income, to breathe new life into my phone. Literally the best customer service, thoughtfulness and consideration. Exactly thf ki d of people you want to employ and promote. Give this man a raise!!???? Thank you Dallas ...I will be loyal to Verizon because of you!❤️”
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“Patrick was amazing. Incredibly helpful with alot of upgrades, a new iPad and phone, and figuring out how to keep my cost all but the same. He was knowledgeable, friendly, efficient. A real joy.”