10AM - 2PM
958 N Western Ave, Hollywood“After over a decade as a customer with the Hollywood Mail Store, I can unequivocally vouch for the stellar service provided. The owners are honest, professional, reliable and willing to help where possible. I remain super grateful for the assistance they continue to provide.”
“This staples just has the nicest employees at the print counter. Friendly and kind. I went in all stressed and left feeling my faith in humanity had been restored. Thank you.”
10AM - 8PM
6450 Sunset Blvd, Hollywood“I went to Staples on Sunset Blvd in Hollywood a few days ago to get some office supplies. I was shocked at the $90 price but I needed extra large color ink cartridge so I paid for it. I was pleasantly surprised to get home and open the box and find two! But why didn't the sales associate tell me? I had asked why cartridges had doubled in price and asked if there were supply chain problems or was it just corporate greed! He said it was just greed. But that's not the truth. The price for the extra large color cartridge has hardly changed at all. I was buying two and didn't know it.
Then I went out to the car and told my friend, who was driving, that I had gotten a great price on notebooks: 35-cents on sale!
So he went into the store to buy some notebooks and came back to tell me they cost $3.00 a piece. I said, "No, there are notebooks on sale for 35-cents." He went back into the store and was there for about 20 minutes at least. It took that long for a knowledgeable associate to find the display with the 35-cent notebooks. So, he was refunded his $6 purchase and bought 7 notebooks for the fantastic price of $2.00.
So, the sale on the notebooks was great but the first associate he spoke with didn't know. He had to find someone who did.
I was disappointed that you no longer stock the two-pack of Wite-Out in the bottle with the little wedge-shaped sponge tip. I had to pay twice as much for a small "cartridge"-like bottle.
I also wanted to buy ONE roll of clear shipping tape - not with the plastic dispenser which cuts your hands and screws up the tape all the time. I have a good dispenser already. I wanted one roll of tape and had to buy 3 instead.
So, some things are good at Staples and some changes are not
to my liking particularly.
One more good thing: when I hobbled (I need a cane) into the store, I asked the Security Guard if I could get someone to help me because I couldn't do all the walking around on my own trying to find things and he said he would walk me. His name was Emilio and he was pretty good. The manager took over for a few minutes. He was nice but he seemed a bit hurried and he kept walking to fast and pointing vaguely this way and that and then he left and Emilio came back and took over. That worked out better.
I wanted single colored markers. Although there was at least one shelf full of markers, no single wedge-shaped markers were available. There were packets of pointed markers but no wedge shaped ones except a pastel packet which I didn't want. I also looked in the art supply aisle but nothing there for me.
I still like Staples. It's my go-to place even if you did close the store closest to my home. And I am glad to be able to get a trade-in on the old ink cartridges. No one's perfect but I think, in the long run, Staples has been good and continues to be a good place to get supplies and I'll be back.”
“Located inside the Loews hotel on the 3rd floor. My service was quick and efficient! The two men helping me ship off my package were very kind and knowledgeable. Amazing service, so friendly! Will definitely come back to this location.”
“I recently had a package lost with USPS, and Jae Kim went above and beyond to ensure USPS honored their insurance policy, securing a check for me. If you're looking for a shipping center that truly has your back and ensures your package is safe and on time, look no further. I now exclusively ship here!”