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11AM - 6PM
21192 Hesperian Blvd, Hayward
Mobile Phones
“I bought my phone at a different location and was very unhappy: came here for help on data transfer and the kind girl Jess took care of all my needs. I left with a screen proand case great quality. Thank you for your awesome service”
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
“Muhammad Ahad is the best guy i have ever met in Verizon. This guy saved me $150 in my bill me and friend were paying $150 extra every month and he saved us. However, guy from Verizon San Francisco scammed us. But Muhammad saved us.”
“I needed to upgrade my Motorola e6, which was no longer compatible with the new network. The young man helped me transfer everything from my old device to the new one. Very helpful”
“Love this store especially they always give me their honest opinion on what phone fits me best .. I love that .. Always go the extra miles for their customers .. Excellent service .. Trust nobody but they are the ones i trust !!!!”
“Best place 2 go in the hood if u need 2 pay ur metro or cricket phone bill, buy a hoodie or a white T, if u need some woods 2 role up, or maybe if u need a pack of cigarettes....I gotta say hands down no questions asked this the #1 smoke shop in North Hayward! Everybody behind the counter is hella coo.”
7AM - 9PM
22515 Alice St, Hayward
Mobile Phones
“First off I was going to give this place 5 stars as opposed to 4 stars, strictly for being open when they say they are going to be open. So i do appreciate the fact that they showed up when they said they would. the reason i knocked it down a star was because the item that i was looking for, was twice the price at any other shop that i have been too. Not sure why but it was. The personnel are always in good spirits and although the shop is small, they carry a lot of inventory. I won't stop coming but probably only when needs to be met.”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“I walked into this Cricket store wanting to get an Apple iPhone for my personal use. I have a work phone through Apple, which I LOVE!!! The nice lady(employee)who was standing near the door asked me what I was looking for? I immediately told her the phone I wanted!!! She was knowledgeable and went back got me my new Apple iPhone and picked out a very cute case with pop stand on the back, with temper guard for the screen!!! The second employee was there to assist me also very kindly!!! Both employees were kind, knowledgeable and even helped set up my new phone with my old phone!!! They really take customer service seriously!!! Go to them you won’t be disappointed!!!”
12 - 5PM
788 B St, Hayward
Mobile Phones
“I just switched carriers to T-Mobile and had some complicated transactions during the switch over so I went to this store for help and Matthew and Jeffrey solved everything for me, plus they were extremely professional and really nice. It made my complicated stuff so much less stressful. Excellent customer service from this store for sure!!”
“The service here is okay but they are always busyI just switched 5 lines from Tmobile to cricket.Abdullah helped me port over. I really like the service. Also I’m only paying 125$ a month for 5 lines. Sounds like a great deal to me. The only reason I’m giving 4 stars is because the activation fee is high and they could only waive 2 for me.”
“The Lady who opened this morning was friendly, polite, and extremely helpful. I wish I had caught her name! Anyway, thank you! For great customer service, i personally appreciate it!Misty Drake ?”
“I miss seeing as many older games at these places. I wish they had more retro stuff, but I suppose online sales make that hard to market. Still, I'd stop in more and probably buy more if they did.”
“Jurrell is a true asset to this store. My phone provider is with T-Mobile but, I needed a Business phone so I bundled At&T wifi, landline and a mobile phone. I tried to set up my mobile phone. Exhausted all efforts. I walked into this store and Jurrell patiently and very politely helped get my phone activated. He troubleshot all the problems. He not once showed any annoyance or aggravation. I have been with T-Mobile for many years but, I have to admit I might just change my personal phone provider. Jurrell I want to thank you so very much! Jurrell is deserving of my business and acknowledgement of such great customer service.”
“This is the go to place. Had been going there for several years. Recently I went in there with myT mobile phone and they made an adjustment for free. I plan on purchasing my next phone there and possibly returning to Metro from my current T Mobile plan.”
“I ordered some items via the Target app to be picked up from this location. There were no other customers at the counter when I arrived and I was helped promptly. Unfortunately, when I arrived home, I realized the clothing set I had purchased was missing one of the three pieces (the bottoms, to be specific). I used the chat option on the Target website to talk to someone and they were really nice and helpful. I was offered a full refund or to be shipped a replacement. I was given a full refund and was told to keep or donate the faulty item. Not awesome that my order was missing a piece, but great that the situation was rectified fairly and quickly. I appreciated it and feel good that Target will help resolve issues in a timely manner with minimal inconvenience.”
11AM - 6PM
1098 A St, Hayward
Mobile Phones
“Fabiola of the Hayward, California store greeted me right as I walked in. She solved my issue by supplying me with documentation I required. She also explained how AT&T pre-paid numbers are managed. Very helpful and knowledgeable, please give her a promotion.”
“A kiosk is good for some people but not all but it is a fast ready when you need it right there machine but I've noticed some people have a hard time with it”
“Shout out to Emily, everytime I have come in she goes above and beyond to make it a pleasant personal experience. I love the whole crew they have been very supportive not only helping me get wifi, but a new phone too. Very sweet and caring individuals! Come here for your Metro services ”
“I used Burhani Wireless' DMV registration services, and it was a breeze. Their staff was knowledgeable and helped me navigate through the paperwork efficiently. Saved me a lot of time and hassle! This shop is awesome. I noticed they also provide a lot of services and has a great deal and discounts on phone accessories. If you have a broken or unused device, you can go here and they can fix it! They also buy iPhone, iPad and MacBook's for cash. The owner is very friendly and humble.I also want to say thank you for the excellent service!”
“I came in the evening Monday 17th and was helped out by a young man named Ruben he was very helpful and solved my troubleshooting problems. I usually hate coming into this Tmoblie because of past experiences but Ruben made my experience easy and fast he was very knowledgeable and answered all my questions very surprised to hear he’s a new hire.”
“Omg I’m coming back to this place . This man fix my phone under 20mins! She has great customer service and a kind heart ❤️ I thank him soo much because I been calling around and nobody couldn’t fix my phone problem…it had a glitch on my screen. He got the job done under 20 mins ! I will always come back to this place for a phone repair ❤️”
“Very clean store nice and cool. I was immediately helped through my entire process of adding 2 lines and purchasing a new phone. I was also able to set up everything and swap in store before leaving. All of the staff members were nice and professional. I will edit the name of the actual reps that helped me when I go back. They were so helpful and didn't rush me. We were all excited to see the new fold so I let them do the unboxing since the store model wasn't up yet. This isn't my home store and I stopped there to grab the last phone available. I was very pleased with my service and look forward to going here in the future.”
“I was very pleased for all the help they gave me. I really recommend it here very helpful personal all 3 young ladies where very helpful. Thank you! for your customer service.”
“The service is very good. What I like most is that most of the employees are bilingual. The store is clean and they always have promotions. The employees are friendly.”
“This place has a lot to offer to all your needs. First, if you want to find an item you can just go to the kiosk and it will tell you what isle to look and will find the item you need. Secondly, i've had an experience on returning an item. The employee who i deal with is pleasant and eager to help. Thirdly, the item that i got is half off the price compare to the other leading grocery.”
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“I was facing technical difficulties with my phone. Called ahead to find out if a representative will be able to help me at the store. Chris answered and assured me he had years of experience with phones and would be glad to help me out. Upon parking in the lot, Chris greeted me at the door and efficiently handled my issue. Great customer service, knowledgeable, and fast!
THANK YOU”