“They were awesome. And patient. They explained everything to me so that I understood what I was getting and I got a free phone. My Metro store was Latino Wireless but since they no longer have Metro I will consider this my new Metro store. Thank you for all your help.❤”
“Came in with a clogged charging port (that I unsuccessfully tried to clean myself). Sam cleaned out the port in 5 minutes and the cable/port fit is like new. He wouldn't let me pay for the service. I'm happy to have them in the neighborhood.”
“DeJan helped me greatly today. I came in with an authentication two-step problem but left saving money on my bill as he pointed out that my old plan could be improved. He spent a lot of quality time with me and patiently went through my options.I can't stress enough how different this was to every other visit I've made to other cell phone stores. He was polite, knowledgeable and very patient helping me get through and understanding of the different costs available to me and clearly pointing out the differences. One of the best service experiences I've had since the beginning of COVID anywhere! Some interactions improve your belief in your fellow humans and this was one of them! Thank you, DeJan!”
“The battery on my iPhone completely died. Left my phone with Louis, walked out to buy a lottery ticket and when I came back he was already done. Just super fast and my phone was working again.”
“This is an amazing phone repair shop! The level of service and quality is outstanding! The owner is very friendly, professional, honest, and helpful when it came to my phone. He was able to answer any questions I had and he made my phone look good as new!! I definitely recommend this place for any phone repairs. They also have a large variety of phone cases and screen protectors that you can choose from.The service is fantastic and I highly recommend coming here for any phone issues or repairs!!”
“My iPhone XR came listing in after a tough week of sitting on the beach sucking down dirty banana's in the US Virgin Island of St. Croix. It wa not a pretty sight. In fact it had no sight, couldn't see a thing on the poor thing. And to find them open on Sunday? Hello McFly!! Walked in said this is what's "probably" wrong, and it will cost this much and it will take me this much time. "Probably" turned into that's what was wrong with it. Cost stayed the same, and time turned from 90 minutes down to 45 minutes. Winner winner, fill in the blank, dinner. Great source to have here in Castro Valley, a posh community nestled quitely in the East Bay.”
“I recommend yall to go to this place . They not trick you at all , good price and good price . Mike the owner really helping a lot with fixing phones or laptop or iPad , I’ve been going to this place for years now if anything need to be fix with my phone or iPad and he will do it and finish the same day . I’ll go back again and again and again……”
“Best place 2 go in the hood if u need 2 pay ur metro or cricket phone bill, buy a hoodie or a white T, if u need some woods 2 role up, or maybe if u need a pack of cigarettes....I gotta say hands down no questions asked this the #1 smoke shop in North Hayward! Everybody behind the counter is hella coo.”
11AM - 5:30PM
15995 E 14th St, San Leandro
Mobile Phones
“I went into phone geeks this morning. The guy that helped me was very helpful. He fixed my iPhone quickly and they have great prices. I would definitely recommend this place.”
10AM - 8PM
39475 Fremont Blvd, Fremont
Mobile Phones
“I called them an hour before closing on a Saturday and asked for a quote for a screen replacement for an iPhone. They gave a fair price for the replacement. Abdul told me he could do the repair in 20 minutes and that he could do it the same night. I drive there and Abdul works on the screen replacement right away. He does quick careful work and is done in less than 15 minutes. Quick and professional service. Highly recommended.”
“ONE OF THE BEST STORES IN OAKLAND !!! 10/10, the store has always been very clean , this is my go to store . they always so kind and friendly , as soon as you entered the store they always greet you with a big smile , any issues you have with your phone they always find a solutions to solve it ,I have recommended this store to all my family and friends .”
11:30AM - 7:30PM
22299 Redwood Rd, Castro Valley
Mobile Phones
“Came in to buy some phone accessories and i was helped by A.J. This is a great location thanks A.J. for your help. This store has great stuff I will recommended this to everyone.”
“Bought an unlocked phone from here that I can use in any country!! Got it for a great deal. Stop by & check them out. Great customer service & very helpful”
“Telexpress performed tasks quickly and with good quality.They provided multiple options at different price points, which I didn't find elsewhere. I Was told to expect 3-5 days for receiving the new part and they called me on day 3 with the part.As I left my phone for repair, I was told it would be finished in 2 hours. I returned in 2 hours and the phone was perfect. They were also pleasant to interact with. I recommend Telexpress!”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
“I am full of appreciation for sales rep., Nancy Abadio who went the extra mile to assist me with opening a new account and with me bringing my own phone for activation. Her patience towards me and my lack iPhone savvy was praise worthy. She also helped me by wiping the previous owner's data. I've been to Verizon and AT&T and did not receive anything near the customer service Nancy produced. I was fortunate to come into this Cricket branch to find a kind and friendly young lady ready and willing to help me . I will recommend Nancy to all who need Cricket wireless service.”
10AM - 6PM
3263 International Blvd, Oakland
Mobile Phones
“I've been using cricket for 3 years. Never had a problem. Customer service is great. It's funny they are under att, and att sucks in everyway. This cricket store on international blvd is my favorite. All thr seniorita there is very nice.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
7AM - 9PM
22515 Alice St, Hayward
Mobile Phones
“Mohamed was the niced guy ever , made me feel like family. Most smokes shops i go to the people are bitter but i was greeted by a kind hearted guy who wanted nothing more but to help me find what i was looking for, he even gave me a discount. Will definitely be returning soon”
“Okay, THIS is the place you want to go! Good service, good selection, and good prices. :) Try 'em out! You won't be dissapointed. Wether you're going in for papers, smokes or pipes/water pipes, this place has you covered!”
“This store has the best service in the Bay Area. Everyone is welcome to come here to experience their service. Every service staff is very enthusiastic and the service is very considerate. It feels like you have checked in to visit a tourist attraction.”
“I needed to upgrade my Motorola e6, which was no longer compatible with the new network. The young man helped me transfer everything from my old device to the new one. Very helpful”
“Honestly , this was the best and least expensive screen repair/replacement service I have ever received. I paid $40, but the original prince to fix my iPhone 6s screen would have been $50, but they worked with me. The gentleman who fixed my screen began working on my screen as soon as I entered the store, and he got it done in less than 30 minutes! 5/5 stars, DEFINITELY would recommend to my friends and family!!”
“Love this place! Been going here for years! Very knowledgeable and friendly staff. There's rarely a wait, and I always have the phone I'm looking for in stock. They also do phone troubleshooting if something isn't working the way it should. I think this is a corporate store. Much better than going to any of those little corner Metro stores that are all over the place! Check them out. You won't regret it.”
“I miss seeing as many older games at these places. I wish they had more retro stuff, but I suppose online sales make that hard to market. Still, I'd stop in more and probably buy more if they did.”
“Great and fast service very respectful I was in and out with everything I needed the worker was so polite and helpful shoutout to Monica made my experience very good compared to other stores.”
11AM - 7PM
15008 Farnsworth St, San Leandro
Mobile Phones
“Such great customer service! I was iffy about changing to cricket at first since they're a newer network but I'm glad I did! The employees here are super informative and friendly especially the lady that helped me out.”
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“I went in to the store because my phone keyboard was messed up and having trouble typing , and the rep Delilah & saahil did a great job. Excellent service . Free of charge.”