10:00 AM - 5:00 PM
14240 Hawthorne Blvd, HawthorneOpen 24 hours
12710 Hawthorne Blvd, Hawthorne“I had to wire some money to a company quickly. I've never done it before, so I walked into this branch and noticed immediately there was a considerably lengthy line of people waiting to handle their standard banking transactions. So, I lined up with the others. Without even asking for assistance, Mr. Ismael Bustamante walked up to me as I was waiting in the line of people. He asked what I needed to accomplish at the bank that day. I explained I needed to do a wire transfer/payment. He told me to follow him to his desk. Once there, he filled out the paperwork . He handled everything and it went through smoothly. Mr. Bustamante's customer service and professionalism were a big PLUS since I didn't know one thing about how to complete the paperwork necessary for the transaction. He's an incredible asset to Citibank and I recommend looking for him if you need to perform anything outside of your normal baking transactions!!!”
“Lidia was very very helpful when I came in this week. She greeted me and right away began the process of providing a replacement for a lost card. Fast & convenient I was out of there pretty quickly. Her customer service was outstanding! This is one of the better branches out there”
Open 24 hours
5261 Rosecrans Ave, Hawthorne“Lidia was very very helpful when I came in this week. She greeted me and right away began the process of providing a replacement for a lost card. Fast & convenient I was out of there pretty quickly. Her customer service was outstanding! This is one of the better branches out there”
“Today I entered this branch just to cash a couple of checks. I stood in a line behind approximately 10 others before me. I believe it was the branch manger who came out from behind the tellers counter and asked me to stand in another line to be seen next. She had the warmest smile and said, "you're pregnant, I don't want you to stand in such a long line." She also was polite to the others in line and asked if they mind. Having just left Torrance Memorial Hospital for an unexpected evaluation that left me quite tired and nervous, this really made me feel so nice. I felt kind of bad for everyone else in line, but I also really appreciated the kindness that was extended to me. People always say, "be kind, you never know what someone is going through" was the message that hit home for me today and I'm just so grateful for people like her in this world. Thank you, for making this soon to be mom feel so cared for. I'll happily return to this branch in the future.”
“I had to wire some money to a company quickly. I've never done it before, so I walked into this branch and noticed immediately there was a considerably lengthy line of people waiting to handle their standard banking transactions. So, I lined up with the others. Without even asking for assistance, Mr. Ismael Bustamante walked up to me as I was waiting in the line of people. He asked what I needed to accomplish at the bank that day. I explained I needed to do a wire transfer/payment. He told me to follow him to his desk. Once there, he filled out the paperwork . He handled everything and it went through smoothly. Mr. Bustamante's customer service and professionalism were a big PLUS since I didn't know one thing about how to complete the paperwork necessary for the transaction. He's an incredible asset to Citibank and I recommend looking for him if you need to perform anything outside of your normal baking transactions!!!”