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November 2023 by Robert Goforth
Paris at Mattress Firm was absolutely fantastic! he was so kind, courteous, and informative. Paris took the time to answer all of my questions and really understand what I was looking for as a customer. his exceptional service made me feel valued and appreciated. I highly recommend working with Paris for all your mattress needs!
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November 2023 by Cass Curtis
I’ve been shopping for a new mattress for years. Didn’t see the need in spending money on something I thought was still doing it’s job. After an hour of looking around and speaking with Sarah, we agreed it’s probably time for a switch. I’ve never realized how many different options there truly were to choose from, so I’m lucky someone who did was there to help us out! Thank you Sarah, I will be referring my friends and family to you in the future.
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November 2023 by allzach
Very helpful, had issues with mattress after about 16 months, called the store, they gave instructions for warranty claim, filed claim, approved within a few days, presented approval to store and new mattress will arrive next week. They made the process easy.
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November 2023 by Shani Ann
Planning on getting a new bedroom set and came in just to browse. I got helped by an associate named Sarah who answered every question I had without being the pushy salesman. Fantastic customer service!
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November 2023 by Savannah Aguilar
Salesman Paris, was very attentive & knowledgeable when helping find the perfect mattress fit for me. Excellent customer service, will definitely be returning for future purchases.
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November 2023 by Reid Jacobs
Salesman Paris was very helpful, with a few questions he was able to show me 2-3 mattresses that were all very comfortable. Knowledgeable and pleasant salesmen.
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November 2023 by Chris Butts
Raymond was my sales guy and he was amazing. Made my purchase pain free. Treated my daughters very kindly and over all has gained me as a future customer as well.
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November 2023 by SANDRA EAGAN
Sara is the person that worked with me. Very happy with her. I wish more sales people over her like her friendly and extremely helpful. Met all my needs.
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October 2023 by Julie Torres
Great experience! I spoke with Sarah about different beds that fit my comfort. She was so nice, and not only will I be back, but I’ll make sure to tell everyone to go straight to her! Thank You Sarah! :) 10/10
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September 2023 by Donna Valles
First of all, your sales associate, Sarah, provided awesome customer service! She went beyond in accommodating our needs in helping us chose the right mattress that fits our particular body condition. She also made sure we were happy/satisfied with the choice we made. My husband and I will keep Sarah at Mattress Firm in mind when referring someone.
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September 2023 by Theresa Allison
I was impressed with the excellent service and professionalism by the sales rep. I think I am going to really like the mattress I just purchased.
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August 2023 by Thelma McGhee
Bought a Beautyrest mattress at the Hanford CA store. Sarah the sales rep was super nice and helpful. Went to another major mattress retailer but decided to purchase our new mattress at Mattress firm. So glad we did!!
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August 2023 by Robert Gotterson
Great products at very reasonable prices. Raymond was an awesome sales representative. Professional, knowledgeable and easy to talk to.
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July 2023 by Nancy Nagatani
The service at Mattress Firm was impressive! Paris was knowledgeable, efficient, kind, and thorough. We are extremely excited to receive our new bed and look forward to working with Paris for any future purchases.
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June 2023 by Michael Cavanaugh
Paris was patient and informative as he helped us select our new mattress. We would have continued looking in other stores but he helped find a comfortable and affordable option. I would shop the Hanford store again.
