Paris at Mattress Firm was absolutely fantastic! he was so kind, courteous, and informative. Paris took the time to answer all of my questions and really understand what I was looking for as a customer. his exceptional service made me feel valued and appreciated. I highly recommend working with Paris for all your mattress... read full comment
November 2023
Very helpful, had issues with mattress after about 16 months, called the store, they gave instructions for warranty claim, filed claim, approved within a few days, presented approval to store and new mattress will arrive next week. They made the process easy.
November 2023
Planning on getting a new bedroom set and came in just to browse. I got helped by an associate named Sarah who answered every question I had without being the pushy salesman. Fantastic customer service!