“I have been very happy going to foothill Mailbox over the last couple years. The truth is, I hate going to the post office, because the line and service are usually not good. At foothill Mailbox, there is rarely much of a wait and the people know what they are doing and can give you tracking numbers for packages, etc. They also can mail US Postal Service mail packages from there as well as FedEx and UPS. Convenient and good service”
“We were looking at a more cost effective printer for our business and needed help determining what our best options were. Adam was able to guide with his knowledge and we are very happy with our choice of printer.”
“I frequent the Staples store in Grass Valley, because it carries most of the office supplies I need. They're reasonably priced too. The cashiers have been really friendly and helpful too.”
“These folks are nice enough but service is only just OK.
Remember that these places exist because the US Postal Service is terrible.
That means that they only have to be a little better than USPS. That's their economic model.
Have modest expectations and you won't be disappointed.”
“Very poor customer service when contacting by phone; rep could barely speak English. Cannot call or be transferred to the local office directly only a customer service center located who-knows-where, so impossible to resolve the delivery issue. Massively annoying! Yet, when I went to the store in person, everything the customer service rep told me over the phone was incorrect and my issue was resolved very satisfactorily.”
“5 stars for this visit ONLY. An employee named Brian helped me today and he was kind, helpful, and fast. I haven’t been treated this well here in so long I don’t remember because I will do anything to avoid visiting this PO. I am normally met with impatience, eye rolling, and condescension. Why not have this guy do the training!? Thank you for being a positive addition to my day.”
“This UPS STORE is great. Wairimu helped me with my package on 8/20/25. She is friendly and personable and pretty. Thanks so much for your courtesy and time. Fabulous customer service agent.”