11AM - 4PM
111 Bank St, Grass Valley“We were looking at a more cost effective printer for our business and needed help determining what our best options were. Adam was able to guide with his knowledge and we are very happy with our choice of printer.”
“These folks are nice enough but service is only just OK.
Remember that these places exist because the US Postal Service is terrible.
That means that they only have to be a little better than USPS. That's their economic model.
Have modest expectations and you won't be disappointed.”
10AM - 6PM
646 Sutton Way, Grass Valley“I frequent the Staples store in Grass Valley, because it carries most of the office supplies I need. They're reasonably priced too. The cashiers have been really friendly and helpful too.”
“Very poor customer service when contacting by phone; rep could barely speak English. Cannot call or be transferred to the local office directly only a customer service center located who-knows-where, so impossible to resolve the delivery issue. Massively annoying! Yet, when I went to the store in person, everything the customer service rep told me over the phone was incorrect and my issue was resolved very satisfactorily.”
“I mostly use this post office to mail items I sold on eBay. The mountain of packages is huge! The post office has adapted to online selling, I normally just run in and drop the package on the counter with the others. I also use the drive through mailbox for letters and bubble envelopes, it gets sorted after 5:00. If I need help I go through the line, seems slow by comparison. They’re very helpful, and they have lots of people working in back compared to 30 years ago. The facility is old, otherwise I’d give it 5 stars.”
“I just want to give a big shout out to Nate and Jason at this location. Nate rushed to open the door for me as I was struggling with bulky packages in my hands. He walked my packages to the counter and assured me he would quickly be with me. Jason ultimately ended up helping me and found an economical solution for my packing needs. This is not the first time I have received 5 star service from this location. Every time I have been here they make every effort to make you feel like you are the most valuable customer. I will forever bring my shipping needs to this location. Great job guys you set the bar for all your competitors!”