CVS in Calle Real is appreciated for its good customer service and reliable medication readiness, with staff described as nice and efficient. Customers value the quick and smooth process, especially when getting vaccines like the COVID booster and flu shot, often noting that pharmacists like Sam are always helpful and professional. However, there are concerns about the company's policies, such as receiving unnecessary texts about medication refills and the difficulty in communicating with pharmacists due to poor phone systems and limited messaging options. Customers feel that CVS's focus on profits sometimes leads to frustrating experiences, but they remain satisfied with the staff's kindness and the convenience of the services offered. Overall, CVS is seen as a place with friendly staff and good health services, despite some issues with corporate communication and policies.
I changed fr CVS Turnpike to the one in Calle Real because of the customer service. They always get my med ready on time. Staffs are nice. Thank you guys
October 2022
Got my latest Covid booster at this CVS. Sam the Pharmacist is always AWESOME. I had an appointment and got in, got on, and got out. Perfect appointment. Got the flu shot also at the same time. Highly recommend.
May 2022
Not sure why they are short on itmes that I usually get here.