Verizon Authorized Retailer Russell Cellular in Fresno, CA offers the latest mobile phone technology and exceptional customer service. Customers praise the store's knowledgeable and helpful staff, who provide personalized assistance with phone setup, plan selection, and troubleshooting. The team, including standout representatives like Angela, Aly, and Karen, are described as professional, empathetic, and dedicated to ensuring a positive experience. They work collaboratively to address customer needs efficiently and effectively, even in the face of frustrating technical issues. Customers appreciate the clean, well-organized store environment and convenient parking, though note the lack of public restrooms. Overall, the Fresno Russell Cellular location is highly recommended for its exceptional customer care and expertise in Verizon products and services.
It was pretty easy and decently fast and she answered all of our questions and was very kind
June 2025
My old iPhone was too old for my new jobs required apps, I came in and Lemo helped me process my free upgrade. It initially wanted to take 7 days to transfer data but he was able connect it directly and brought the wait time down to 30mins.
Lemo is a great guy and took excellent care of me, highly recommend
May 2025
It was great customer service, I am now enjoying Verizon wireless service, switching over from metro pcs.
