Metro by T-Mobile at 1309 S Chestnut Ave is highly praised for its friendly and helpful staff. Customers consistently highlight the excellent customer service provided by employees such as Vanessa, who is described as knowledgeable, kind, and professional. She assists with purchases, explains products, and even helps set up devices, making the shopping experience smooth and enjoyable. Karina also receives special recognition for her fast service and going above and beyond to help customers, including assisting with phone claims, device setup, and returns. The staff's positive attitudes and willingness to help create a welcoming environment that keeps customers returning. The store offers a variety of unbeatable prepaid plans with unlimited talk, text, and data, as well as 5G phones from brands like Apple, Samsung, and OnePlus. Overall, this location is known for its exceptional customer service, knowledgeable staff, and a wide selection of devices and plans, making it a reliable choice for those seeking quality service and products.
Went in for a new phone and Carmen gave us excellent service. She was very friendly and helpful.
April 2025
Today I met the most fabulous ladies Vanessa and Stephanie at Metro who helped me go to T-Mobile they are fantastic workers they are very friendly they are fabulous You must come to the store absolutely awesome very friendly Love them Thank you so much I'm happy
March 2025
I needed a new phone with more memory and speed. They set me up for a reasonable price.
