Goodwill is a store described as a complete hit and miss, offering a great variety of clothes and cool finds. Reviews note that prices can be inconsistent, with some items considered overpriced, especially given inflation, while others are underpriced. Some customers feel the overall intent has gone downhill, citing unrealistic prices for items that are sometimes damaged, stained, or worn out. However, the employees are consistently praised as great, friendly, and very nice, with specific mention of helpful cashiers and respectful training. A notable criticism involves a store policy that does not allow customers to leave items at the counter while continuing to shop, which some find inconvenient. Customers also advise that the posted hours should be updated for accuracy, as online listings can be incorrect. The location itself is noted as being smaller than some expect. Despite mixed feelings on pricing and policies, many visits result in a positive experience with helpful staff.