Niles Pharmacy offers fast and friendly service in a great location. The staff is consistently polite, efficient, helpful, and professional, even when the place is crowded. They utilize text notifications for ready prescriptions. While parking can be difficult and the pharmacy lacks its own dedicated pickup parking, wait times are often short, with medications frequently ready in 10 to 15 minutes. The staff is noted for being impressive and attentive, assisting customers personally and handling situations well.
First visit to pharmacy after joining Kaiser. Place was crowded but staff was polite, efficient and helpful. Got the medicine in less than 15 minutes.One elderly lady was standing in a line with a walker. A staff member came out and assisted the lady with medicine. That was quite impressive!
December 2023
Depending on your luck, the line might be super long sometimes
November 2023
Great location, fast & friendly service. They utilizes text notification to let you know when your prescriptions are ready for pickup
