Kaiser Health Plan Niles 3 Phy offers a positive healthcare experience with a friendly and attentive staff. Many reviews highlight the warm and kind demeanor of the employees, such as a staff member who helped a patient relax during a blood pressure check, and a nurse known for her personable and comforting approach during surgery. Patients express satisfaction with the doctors and nurses, noting their thoroughness and ability to address concerns effectively. While the medical staff receives high praise for their care, some patients mention challenges with parking, especially during peak hours, suggesting that visitors should allow extra time to find a spot. Nonetheless, valet parking is now available to alleviate some of these issues. In the emergency department, staff members are recognized for their quick check-in process and exceptional care, even during busy times. A recent experience in the allergy department was also noted as welcoming, with staff members remembered from previous visits. Overall, Kaiser Health Plan Niles 3 Phy is recognized for its dedicated healthcare professionals who strive to provide quality care, despite minor logistical challenges.
Friendly staff and the doctors and nurses. Pay attention to what I on my family have been conveying have been happy with them. The only complaint has been the parking at this location. It is brutal no matter what. Day and time do you go there?
December 2023
I had surgery for trigger thumb. Everyone was nice and thorough. But...... Janet Peacock was fabulous!!!! So personable and sweet. She explains everything and puts your mind at ease. Her humor and demeanor make experience as pleasant as possible. I hope she gets some type of recognition for her great performance.
September 2023
I'm very satisfied with the doctors here. The waiting area and rooms are no frills. Parking is difficult during peak hours so allow plenty of time to find parking. I saw that they now have valet parking.
