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“I honestly have no idea what the one star reviews are talking about, because my experience at this post office was nothing short of helpful and efficient.I had a care package to ship and first tried the self checkout kiosk but had an issue inputting the address, so I tried the desk. Even though one of the windows was closed, my wait was short, and I was able to get in and out within 5 minutes”
“These women are PHENOMENAL!! I love how they treated me and helped me !! We need way more people like these women on earth!! All I ask is you come here with a smile!! These women will take care of you .To say they do their job is BEYOND an understatement”
“A Historic Site (built in 1930 and restored in 1993) in San Bernardino. This is the nearest Post Office from our workplace. We come to this place to send certified mails. Products like Stamps, Shipping Supplies, Gift Cards, Collectibles, Business Supplies, Cards, and Envelopes are available here. The people who work here are nice and cooperative. So far, we have no issues/complaints about their service.”
“I am not sure why other people gives this post office negative reviews, every time I have been here there is no line, the customer service is excellent, they are always friendly they smile they greet me, and they are polite when I leave. I have been other post offices in the area that are absolutely horrible, this is my go to post office in this area. Keep up the good work.”
“My lucky day! I was in the area and needed to ship an item. Stop by the post office and was amazed by the friendly customer service provided by Juanita. I also appreciate the lovely personal decor of Valentine's items around the building. It takes some initiative to make a place look welcoming and friendly. Kudos to the team or staff that makes this please look nice. Thank you for your help.”
“Always courteous and professional at this Post Office. Never experienced any issues and some are out of there control. Overall a great Post Office and much appreciated in our neighborhood..”
“Excellent Service by Colton Post Office.
I’m thoroughly impressed with the Colton Post Office team. After a package went missing, they acted swiftly to locate it, and it was safely delivered to my mailbox. Their prompt and efficient service is truly commendable. I’m very grateful and highly recommend their services!”
“Demetri made my first time getting a passport super easy. I was so nervous and anxious. Overhearing other staff they seemed so calm and patient and nice.
Enjoyable experience.”
“This is the most poppin post office in all of IE. Every night there's a fat taco stand and tailgating in the parking lot. There's a liquor shop across the street too! Everyone pulls up in both parking lots. Y'all already know everyone be getting drunk asf! Loud music and dank food! Definitely don't worry about the barbecue pits causing a fire cause the vibes be fire enough. The post office is closed and not using the parking lot half the time so why not let the locals party there. Who cares about federal mail. Come thru tonight! 5pm all the food stands set up! 1pm on Sundays!”
“Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.”
“Went there to renew my daughter’s passport. Although we had an appointment, there was a line and 2 people were working. When our turn came, an employee named Lenora helped us with our stuff. She was very friendly and thorough, walked us through all the process in detail, thanked us for bringing the already filled up forms and was very nice to the kids as well. Even they loved her. Very pleased”
8:30AM - 5PM
10950 Arrow Route, Rancho Cucamonga
Post Offices
“Exceptional service at this post office! Visited for passport pictures and was greeted by friendly staff. An employee assisted in navigating the line and directed me to the right place for my picture appointment. The lady who took my pictures went above and beyond, even helping with my passport renewal, showcasing a level of kindness and efficiency that made the entire experience amazing. Kudos to the helpful and courteous staff! Also remember that there are no walk ins for any type of passport service, you always have to make an appointment even if the website says otherwise.”
“Great service! Very attentive! I’ve gone to the post office in corona where online it states they take walkins for passports and it’s not true at all don’t waste your time over there. I called before coming here and they answered the phone right away and let me know how it works at this location. Make sure to call before heading over to do a walk-in for new passports! Once I arrived they helped me out right away.”
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“Lot of bad reviews here for things out of this post office’s control. Don’t complain about long lines, they’re understaffed and work as efficiently as possible from 4am until 10pm. Complain to your senator if you want something done about the lines so more money goes to Usps.Helpful tip, research what you can do online, print your postage, save your time.”