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“Wonder customer service - they helped me over the phone with a non-deliverable address. Everyone in this area has PO boxes. Postal employee with kind, professional and extremely helpful. Thank you!”
“These women are PHENOMENAL!! I love how they treated me and helped me !! We need way more people like these women on earth!! All I ask is you come here with a smile!! These women will take care of you .To say they do their job is BEYOND an understatement”
“Eva is awesome. This place is more than great. It's the only place to mail your bills and be reassured that they will get there on time. Customer service at it's best.”
“This is specifically for the lady who helped me today (taller black lady, respectfully) I believe her name is sequoia she was very helpful and very nice to not only me but everyone I saw her help. she deserves acknowledgement”
“My lucky day! I was in the area and needed to ship an item. Stop by the post office and was amazed by the friendly customer service provided by Juanita. I also appreciate the lovely personal decor of Valentine's items around the building. It takes some initiative to make a place look welcoming and friendly. Kudos to the team or staff that makes this please look nice. Thank you for your help.”
“Usually dont leave reviews but wanted to leave one for Yvette who helped me out with all my questions and concerns she was extremely helpful will be returning to this office I recommend Yvette she will help and answer all your questions. Thank you once again Yvette for the great service.”
“Picking up our mail that we asked them to hold while we're on vacation. You just show your DL with your address on it and the employee gives you your mail. Love this convenience. No stack of mail in your mailbox.”
“It has it good sides and bad. But I've been here in Crestline since 1995 and seen many changes in this sleepy town. I've always loved it. But here we are in 2023 and this town has changed in so many ways. So I don't feel as good as I used to. But now for the post office, well one of things that have happened is we lost the best lady that worked there for over 25 years and here name was Diane. But I believe the reason the changes hours is because of all the new people that have moved up here.”
“This place is nice and convenient, in the heart of DTR. My coworker needed to go, so we actually walked there, from work. It looks like a train station, as you enter and we were both tickled by that. She took care of her business, as I scoped out the place, to get a couple pictures. Glad to know it's there, in case I ever need to go, during work hours.”
“A Historic Site (built in 1930 and restored in 1993) in San Bernardino. This is the nearest Post Office from our workplace. We come to this place to send certified mails. Products like Stamps, Shipping Supplies, Gift Cards, Collectibles, Business Supplies, Cards, and Envelopes are available here. The people who work here are nice and cooperative. So far, we have no issues/complaints about their service.”
“Had a package from China incorrectly get routed to Loma Linda, which is 75 miles away from me. The Chinese retailer that shipped the package labeled it with two different addresses (WHAT THE HECK?). I called the Loma Linda USPS and luckily I got Christine, who was amazing helpful, patient, and professional. Not only did she locate my package, but arranged for it to be delivered to the CORRECT address. Thank you, Christine and the Loma Linda postmaster!”
“Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.”
“This US Post Office is located on Chicago Avenue between University Ave and MKLjr Blvd, in Riverside - close to UCR.I’ve never had any issues coming here. I utilize their Self-Service kiosk for Priority Flat Rate packaging instead of waiting in line.It’s a little sketchy in this area - there’s usually a homeless person right by the stairs leading up to the front door. But they usually just mind their own business.Overall, no complaints here. It’s easy to find and they’re open on Saturdays. Plenty of parking too! And bonus: They have some beautiful Birds of Paradise to the right of the Entrance.”
“Great service! Very attentive! I’ve gone to the post office in corona where online it states they take walkins for passports and it’s not true at all don’t waste your time over there. I called before coming here and they answered the phone right away and let me know how it works at this location. Make sure to call before heading over to do a walk-in for new passports! Once I arrived they helped me out right away.”
“Lot of bad reviews here for things out of this post office’s control. Don’t complain about long lines, they’re understaffed and work as efficiently as possible from 4am until 10pm. Complain to your senator if you want something done about the lines so more money goes to Usps.Helpful tip, research what you can do online, print your postage, save your time.”
“I regularly have to go to this post office and I've never had a problem with any of its employees. Let me say that every employee every visit has been very nice and helpful. Only bad thing I can say is, they need a couple more employees. The lines are usually very long.”
“I honestly have no idea what the one star reviews are talking about, because my experience at this post office was nothing short of helpful and efficient.I had a care package to ship and first tried the self checkout kiosk but had an issue inputting the address, so I tried the desk. Even though one of the windows was closed, my wait was short, and I was able to get in and out within 5 minutes”
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“I am not sure why other people gives this post office negative reviews, every time I have been here there is no line, the customer service is excellent, they are always friendly they smile they greet me, and they are polite when I leave. I have been other post offices in the area that are absolutely horrible, this is my go to post office in this area. Keep up the good work.”