10AM - 8PM
9934 Sierra Ave., Fontana“SAM IS AMAAAAZZZING..SHE IS VERY PATIENT WITH ME AND MY FAMILY.. TAKES HER TIME AND EXPLAINS EVERYTHING IN DETAILS…SHE HELPED ME WITH MY PLAN AND EVEN WHEN I MADE AN ERROR SHE STILL WAS PATIENT WITH ME AND MADE SURE THAT IT WAS TAKEN CARE OFF.. SAM YOU ROCK.. TAHNK YOU FOR YOUR EXCELLENT SERVICE AND DEFINITELY PATIENCE.. HIGHLY RECOMMEND HER”
10AM - 7:30PM
9800 Sierra Ave B1, Fontana“I stopped by to get a phone that couldn't get activated with a rep over the phone. Had to go in and karla which is a wonderful person helped me out and mind you she had 3 other people she was working with all at the same time. She was amazing. Definitely a multi tasker”
“We came in to upgrade my mom's phone that was substantially outdated. Khalid gave us excellent service. He was all by himself most of the morning but still juggling as many customers as possible. We really appreciated his time & going above and beyond to help us & everyone around us.
My mom left feeling comfortable and happy with her new phone which was most important. This was because despite being spread thin, Khalid still took the time to explain everything to us, what he was recommending, and why.
Thank you Khalid, your exceptional service did not go unnoticed.”
10AM - 7:30PM
16980 Foothill Blvd A, Fontana“Armando was helpful and efficient! We had problem porting our numbers to Cricket and had tried several cricket stores hoping to resolve our concern. When we came here, we were attended immediately and Armando patiently walk us through to make our transition easy. We walk out happy with our phones and plans set up. We were very greatful for the excellent service we received in this store. Highly recommend!”
10AM - 7:30PM
8922 Beech Ave # H, Fontana“This facility has provided me with an outstanding customer service oriented experience. Ofelia Gonzalez conducts herself in a very professional manner, answering all of your questions with a high level of honesty and confidence. I've been to other places and its just about making the sale and moving on. Ofelia took the time to understand our needs and ensure we were taken care of. Was honest about our products and provided quick resolution to all my questions. I've worked with many experienced managers with the goal of enhancing customer service experience and Ofelia reminds me of that.”
“Recently was in need of a phone and luckily this store was conveniently located close to me. Not only that the cell phone technician Emily was such a great help giving me the best deal for my money. I was very pleased. I was in and out in less then 30 minutes.”
“I accidentally previously left the first part of this review on another Metro page for a store in Fontana and realized it when I came back to add similar comments today. Yasmin provided the best and most respectful customer service to me twice. I'm grateful to be able to say a good thing about a provider's employee, as it's so easy for them to be irritable in dealing with customers' needs each day. I came back to the store today and had the same experience with Yasmin-- hope she gets a promotion, because she definitely is part of why I'd choose to stay with Metro PCS after the frustration of going to two Metro stores in two other cities today which were both closed. Thanks, Yasmin!”
10AM - 7:30PM
16055 Foothill Blvd, Fontana“Thank you Metro P.C.S.!!Galalia and her co worker for the night shift were an amazing help!! Impeccable customer service and awesome knowledge on all products. I was amazed at how quickly and efficiently they resolved my issue.I will definitely be making this My Metro store for all my needs. ;-)”
“The best experience I've had in a store the best store there is in fontana Nathalie is a very nice lovely girl so polite and helped me with all my stuff truly recommend”