Best Buy is a store that offers a good selection of electronics and has helpful, friendly employees. Customers appreciate the support from Geek Squad, especially for setup and technical assistance, which is often very helpful and educational. The store provides great deals, especially on open-box items, with fast shipping and support that many find excellent. However, experiences can vary; some customers have encountered rude staff or issues with online orders, such as unavailable curbside pickups without prior notice. The store's employees are generally nice and supportive, making product choices easier through helpful interactions. Customers also note that product quality is mostly reliable, though some products may not pass quality testing due to manufacturer issues. Overall, Best Buy is considered a decent store with good service, but experiences may differ depending on staff and circumstances.