The guy that helped me had trouble with the computer system. It took longer than expected. Thank you for helping me- forget his name.
January 2024
Great customer service! Elijah was super friendly and helpful!
March 2021
Customer service is insanely good at T-Mobile. Their stores can be a bit different though. I recommend doing everything by phone when dealing with T-Mobile. If all the personnel in their stores were as good as the call center and if T-Mobile had better coverage I'd give them 5 stars.