TJ and Koi are very helpful. They explained everything in a thorough manner. They worked with my schedule to set my appointment. They are very knowledgeable and reliable. They took care of my car in a timely manner. I highly recommend!
September 2023
I have a 2016 Lexus ES350 which has 33,000+ miles after 7 years and the cost of the maintenance was very reasonable compared to the Lexus dealer. Customer service was excellent, it was worth the drive from San Leandro to Fairfield
August 2023
Friendly, honest, excellent work and reasonably priced. I've been bringing my cars here for years. My only complaint: sometimes it's hard to get an appointment because they're so busy. Highly recommend!!!
Are your brakes squeaking? Is your air conditioner not working? Bring your car down to FactorySpecific. We'll put our advanced solutions to use to get you back on the road in no time at all!