Verizon's Authorized Retailer in Escondido, CA, Victra, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's exceptional customer service. The associates are described as patient, helpful, friendly, professional, and knowledgeable. They have been able to quickly resolve customer issues and provide excellent assistance, even staying after hours to help. The manager, Shannon, has also been commended for her awesome service. Overall, customers have had a great experience at the Verizon store in Escondido and highly recommend it.
Verizon tech's were very helpful and knowledgeable. I appreciate the time they spent helping me leave with the phone I needed and satisfied. I couldn't ask for better quality in service. They were the bomb and recommend anyone to see Verizon on Valley Pkwy. Escondido, CA.
June 2024
Mando at the Escondido Location Is The BEST Verizon Employee! I've Ever Met!!! ???
May 2024
The associate working today was very patient and helpful to fix my mom’s phone, he stayed after hours on the phone with customer service to assist us. Very grateful for his great customer service
