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“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“The whole staff at this store is nice and patient. Ryan was great at explaining all my plan changes and helping us navigate getting a new phone. Ben and the rest of the staff were nice checking in on us while our device information transferred to the new phone.”
“Reliable and affordable! iPhone Repair Pros repaired my charging port at a fraction of the cost Apple quoted. I'm grateful for their honest pricing and quality workmanship.”
“I recently went in and got the new pink iPhone 15 plus!Alex helped me find the perfect phone for my needs. The staff at this store is knowledgeable and friendly, making the whole experience enjoyable. Thank you, Alex and his manager, for your excellent service!”
“Ali is the best. He took care of multiple problems with my iPhone. Did it fast at a fair price. Friendly guy…explained everything he did in clear detail. Check him out next time you have a problem.”
“Hratch was so easy to work with and understood my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“I came today to help me with my cell phone bill and the man was very kind to help me and guide me step by step about my problem and I am very grateful and I do recommend that you come to endure this business”
“Rodrigo was very nice , polite and extremely helpful! The other employee I don’t know his name but he was kind enough to check and see if my case was in as someone else had told me it was in, but they didn’t have it at Topanga, so checked and found one in the Northridge mall and asked the to hold it for me as they only had one left! Great employees both of them and extremely helpful as I got both things I needed done ?. Thank You ?”
“Saved me once again! The screen went out on my iPhone yesterday. Messaged Nick over Yelp and he quickly responded with a great quote. Came in first thing this morning and it took about 10 minutes and my phone is good to go again! THANK YOU! I trust this business. I've come here multiple times and will continue to use it for my phone needs :)”
“Great service. Walked in with no box to ship my clothes in and the owner helped me pick out a package that was free from DHL. Coming back here next time I have to ship something out.”
“I have two teenagers on my phone plan, so needless to say, we go through screen protectors often. Each time, the Zagg tech has been helpful, courteous and fast! we were in and out in under 5 minutes. Great product, and the employees are always a pleasure to deal with!”
“I love that I can continuously change my scratched glass for only $9.99 whenever needed. Mohammed helped me this time, and he was so nice and put the glass on perfectly. I also get great cases there for a reasonable price. I highly recommend Mohammed and Celltech!”
“Went by the other morning to have a new glass put on my iPhone14. They Quoted a price gave me a time and delivered exactly as promised and through in a free glass protector as well The guys could not have been more professional, polite and helpful Highly recommend them but you will need to go to their shop down the street as the mall, after 30 years, has pushed them out .... #supportsmallbusiness !”
“I usually dread going to AT&T to upgrade my I Phone but I was pleasantly surprised when I went to a different location at S. 1831 La Cienega and W 18th Street, 90035.I was so impressed with George, Sylvia and Marco with their knowledge, professionalism, and patience and team work. I’m calling them the “A Team”. Unbelievable customer service! I left very satisfied knowing my new I Phone is up to speed with the help of the “A Team” at La Cienega Blvd&W 18thThank youLorraine”
“Amazing service!! the best person attended us with the best attitude and the nicest smile, you can tell this guy is really an angel on earth he gave us the best service and you should take your services right here, the prices are right!!! sublime energy and atmosphere here”
“Didn't know what was wrong with my Samsung Galaxy. It jumped around, but only sometimes. The owner at Westwood Wireless was very knowledgeable, unlike the usual cell phone store, answered all my questions with a helpful attitude and fixed it within 15 minutes for $90. The solution: replace the screen. Saved me from paying $450 for a new phone.”
“Eduardo was fantastic. Took care of us promptly, answered the many questions my daughter asked, was personable and delightful. He made sure to tell us about current promotions also which saved us a good chunk of moola!”
“The best experience I've ever had at metro by t mobile !!!! John and Inna was the most amazing ppl I ever dealt with at this company. U cannot put a price on good service and they went above and beyond I got very lucky, thanks to them.”
10AM - 4:30PM
11916 Santa Monica Blvd, Los Angeles
Mobile Phone Accessories
“The repair man here is very professional and I highly recommend his excellent service. He repaired the charging connector on my Samsung cell phone and saved me the trouble of having to buy a new cell phone. Kudos to the owners for having the good sense to hire this professional young man.”
“The staff here is so nice, I came in for a phone case after having no luck with a few other larger stores in the area. They had a case in stock, and it was a 1/3 the price of the other places around. 10/10 recommend.”
“We were helped as soon as we walked in the door, we went in for an upgrade and to add an adult as a primary account holder. We completed both in less than 30 minutes. The gentleman who helped us was very warm and welcoming. He offered us accessories but wasn't pushy about it. Fast and friendly service, nice, big store. Would definitely recommend 10/10 and we will be back. Thank you AT&T.”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“Nelson is great! Ask for him when you need help. In had an issue for months, that he was able to fix in minutes. Thank you! Also thank you Edberg the manager for his assistance”
“My husband and I walked in to the AT&T store and One of your agents named Joe asked if he could help us. We were very upset after trying for days to get help online. But Joe helped us with everything right away and even made the experience very delightful!!”
10AM - 7PM
Lake Balboa
Mobile Phone Accessories
“Hratch was so easy to work with and understand my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
“The Rep Fátima Maciel
Was very helpful and was very quick resolving my problem with my iphone I will definitely be a returning customer thank Fatima @Panorama City Store”
“Excellent customer service!!! Ivan was very knowledgeable, helpful, patient, and friendly. I bought a new phone plus upgraded my service plan at this store. Ivan answered all my questions and set up the new phone for me. He was absolutely the best!
I read reviews on a lot of the Metro by T-Mobile stores in the area, but there were only a few stores this highly rated. (Wanted to avoid any unpleasant encounters with rude, salespeople). This Metro by T-Mobile definitely deserves 5☆ and I would always go back here! I highly recommend Ivan and this particular store ☆☆☆☆☆!!!”
“I came here needing my phone fixed really quickly because it was Monday and I had places to be and things to do. Immediately upon arrival I was greeted cordially by Carlos, I told him my situation, and not only did he fix my phone, he did it in record timing. This is the store to go to if you have this service, and have your fingers crossed you get Carlos because he knows what he is doing and is on point and takes care of you quick quick. Thanks Carlos!”
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“Had a wonderful experience upgrading my iPhone at this AT&T store. Jaquelin was extremely helpful and put any potential concerns about the upgrade plan at ease. She answered any questions I had about my new phone and made the process of changing phones as easy as possible.”