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“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“First time, great and fast service! Great price compared to competitors. Will definitely be returning in the future; hopefully not the same reason lol
Samsung Note 8 Broken screen & back.”
“Representative Ben was very professional, friendly, kind and helpful. I had an issue with my order. I spoke with him over the phone and he ensured me that he'll be able to assist me if I came to the store. Ben was able to assist with no problems. Thankful to him for stress-free visit.”
“Tasnia was informative and efficient-she quickly clarified the features of different cases and screen protectors, and then expertly applied my case & protector to my new phone”
“Reliable and affordable! iPhone Repair Pros repaired my charging port at a fraction of the cost Apple quoted. I'm grateful for their honest pricing and quality workmanship.”
“I recently went in and got the new pink iPhone 15 plus!Alex helped me find the perfect phone for my needs. The staff at this store is knowledgeable and friendly, making the whole experience enjoyable. Thank you, Alex and his manager, for your excellent service!”
“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“Rodrigo was very nice , polite and extremely helpful! The other employee I don’t know his name but he was kind enough to check and see if my case was in as someone else had told me it was in, but they didn’t have it at Topanga, so checked and found one in the Northridge mall and asked the to hold it for me as they only had one left! Great employees both of them and extremely helpful as I got both things I needed done ?. Thank You ?”
“I met Mohammed/Javed and he helped me with shipping a package to India for an affordable price. Customer service was great and he let me come in at closing time. 10/10 I Recommend his store for all your electronics and international shipping services”
“I had been having a nightmare experience with my phone not connecting to the network for a week and had been on the phone with customer support for hours and into the store 4 times without any success. I was frazzled by the time I had the pleasure of meeting Marco G, who was so empathetic, patient, and clever! He was the only person who was able to make the changes to get my phone to work, and I'm so thankful!!!”
“Ali is the best. He took care of multiple problems with my iPhone. Did it fast at a fair price. Friendly guy…explained everything he did in clear detail. Check him out next time you have a problem.”
“I love that I can continuously change my scratched glass for only $9.99 whenever needed. Mohammed helped me this time, and he was so nice and put the glass on perfectly. I also get great cases there for a reasonable price. I highly recommend Mohammed and Celltech!”
“Amazing service!! the best person attended us with the best attitude and the nicest smile, you can tell this guy is really an angel on earth he gave us the best service and you should take your services right here, the prices are right!!! sublime energy and atmosphere here”
“Eduardo was fantastic. Took care of us promptly, answered the many questions my daughter asked, was personable and delightful. He made sure to tell us about current promotions also which saved us a good chunk of moola!”
“The best experience I've ever had at metro by t mobile !!!! John and Inna was the most amazing ppl I ever dealt with at this company. U cannot put a price on good service and they went above and beyond I got very lucky, thanks to them.”
“We were helped as soon as we walked in the door, we went in for an upgrade and to add an adult as a primary account holder. We completed both in less than 30 minutes. The gentleman who helped us was very warm and welcoming. He offered us accessories but wasn't pushy about it. Fast and friendly service, nice, big store. Would definitely recommend 10/10 and we will be back. Thank you AT&T.”
“I took my iPhone for repair here and I was so happy with the results. The guys are incredible. This is the place to go when we have iPhones issues. My son also took his phone there and said great things about this place and the guys who helped him.
Prices are reasonable.”
“Went by the other morning to have a new glass put on my iPhone14. They Quoted a price gave me a time and delivered exactly as promised and through in a free glass protector as well The guys could not have been more professional, polite and helpful Highly recommend them but you will need to go to their shop down the street as the mall, after 30 years, has pushed them out .... #supportsmallbusiness !”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“Nelson is great! Ask for him when you need help. In had an issue for months, that he was able to fix in minutes. Thank you! Also thank you Edberg the manager for his assistance”
“We went to ubreakifix to get my phone repair because it wasn’t changing. He cleaned within a minute and he didn’t changed me. Before that I went to another place a cross the street and they wanted to charge me $145 without even checking. I highly recommend UBreakifix, very professional and very quick!”
“My husband and I walked in to the AT&T store and One of your agents named Joe asked if he could help us. We were very upset after trying for days to get help online. But Joe helped us with everything right away and even made the experience very delightful!!”
“The Rep Fátima Maciel
Was very helpful and was very quick resolving my problem with my iphone I will definitely be a returning customer thank Fatima @Panorama City Store”
“The staff here is so nice, I came in for a phone case after having no luck with a few other larger stores in the area. They had a case in stock, and it was a 1/3 the price of the other places around. 10/10 recommend.”
10AM - 7PM
Lake Balboa
Mobile Phone Accessories
“Hratch was so easy to work with and understand my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
10AM - 4:30PM
11916 Santa Monica Blvd, Los Angeles
Mobile Phone Accessories
“Great place for phone repairs. I forgot the guys name but he is honest and will tell you if he thinks you need a repair or not on your phone. I’ve been to this shop twice for repairs and he did an excellent job. I would recommend this place for people that there phones repaired”
“Excellent customer service!!! Ivan was very knowledgeable, helpful, patient, and friendly. I bought a new phone plus upgraded my service plan at this store. Ivan answered all my questions and set up the new phone for me. He was absolutely the best!
I read reviews on a lot of the Metro by T-Mobile stores in the area, but there were only a few stores this highly rated. (Wanted to avoid any unpleasant encounters with rude, salespeople). This Metro by T-Mobile definitely deserves 5☆ and I would always go back here! I highly recommend Ivan and this particular store ☆☆☆☆☆!!!”
“Great service! I just my iPhone 15 Pro Max fixed and they did it in a matter of 20 mins. I had questions and they ansered.i had ask asked to put the screen protector that I bought for me too and he did. Very nice owner.”
“Great place to learn new information and the environment was beautiful with fun, friendly, and very educational leaderships. We visited for the 2024 Matadors Day with my soon to be CSUN Freshman daughter”
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“Had a wonderful experience upgrading my iPhone at this AT&T store. Jaquelin was extremely helpful and put any potential concerns about the upgrade plan at ease. She answered any questions I had about my new phone and made the process of changing phones as easy as possible.”