“Katherine alongside Chris provided amazing support and service while I was making a new purchase. Katherine was very welcoming, patient, polite and provided all financial options before I made up my mind on my purchase. I highly appreciate good customer service and just thought I'd leave a thank you ?.”
“Great location and even better customer service. Chris was great at applying my screen protector in no time! Literally waited less than 10 minutes. Will be back soon for more services.”
11AM - 7PM
17288 Saticoy St, Van Nuys“Eddie was amazing. He was extremely welcoming and helpful. This was the best experience I've ever had getting my phone service. Highly recommend to this store.”
“MY NEW FAVORITE METRO BY T-MOBILE STORE in Van Nuys, California. Ivan is now the manager of this store and I can't say enough about how helpful, knowledgeable, courteous and friendly he is. Excellent problem-solver and troubleshooting, Ivan helps me with all my phone problems and questions, straightening out billing matters and technical issues. I always return to this particular store whenever I am looking to upgrade a phone, add or change service features because good customer service is very important to me.”
“I give this cricket store a 10 because of the young lady who helped me with my new phone. I am not familiar with many of the new electronics. She was very nice and very knowledgeable. The store was very clean..”
“Alma provided me with excellent customer service. She helped me get a new phone case and helped me with other issues I was having. She is very personable and greeted everyone that came in. She also told me about other deals they have . She is a great sales woman.”
“Staff went above and beyond.Metro technical support accidentally placed my phone on a red line, while attempting to fix technical issues.Came to this store and the manager assisted me for more than an hour attempting while contacting technical support. Main reason I remain a metro customer was due to the staff here. 4 months later, wanted to say thanks!”
11AM - 7PM
14920 Raymer St, Van Nuys“Went in for an upgrade and Joe gave me a great deal and gave me a work discount, I didn't know AT&T sold Fiber internet so he signed me up for that as well. I highly recommend this store and the person that helped me out today.”
“Itzel, the sales representative, was greatly helpful in setting up my phone plan. She was very patient, friendly, & gave me one more Great reason to recommend Boost to others.Keep up the good customer assistance, and please pay them well.Sincerely Grateful,Eric Kato”
“Daniel the manager of this store was an amazing person. He was so helpful and very patient with me. I will definitely be doing everything at this store. Daniel was a wonderful experience and went out of his way for me . I recommend people go to this store.”
“Alma provided me with excellent customer service. She helped me get a new phone case and helped me with other issues I was having. She is very personable and greeted everyone that came in. She also told me about other deals they have . She is a great sales woman.”
11AM - 7PM
5916 Sepulveda Blvd, Van Nuys“Melanie, Nate, and Crystal were the most amazing customer service ever. They helped my mom get a phone when no other Verizon stores would. Don’t go to any other location with this one. These people are rock stars. Thank you so much we couldn’t have done it without you.”
“Hratch was so easy to work with and understood my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”