10AM - 8PM
5691 Bay St, Emeryville“Came in with a clogged charging port (that I unsuccessfully tried to clean myself). Sam cleaned out the port in 5 minutes and the cable/port fit is like new. He wouldn't let me pay for the service. I'm happy to have them in the neighborhood.”
10AM - 2PM
1526 Park St, Alameda“The battery on my iPhone completely died. Left my phone with Louis, walked out to buy a lottery ticket and when I came back he was already done. Just super fast and my phone was working again.”
Open 24 hours
1503 Solano Avenue, Albany“Gary was amazing. Helped me choose the right Pixel 6 screen to replace my broken one and once I received it, he was able to fix my phone on the same day I told him I received the new screen. He had my phone back to me within the hour. Such a great guy. Super friendly and got the job done right and quick. Definitely recommend him..”
“This is an amazing phone repair shop! The level of service and quality is outstanding! The owner is very friendly, professional, honest, and helpful when it came to my phone. He was able to answer any questions I had and he made my phone look good as new!! I definitely recommend this place for any phone repairs. They also have a large variety of phone cases and screen protectors that you can choose from.The service is fantastic and I highly recommend coming here for any phone issues or repairs!!”
“By far, my favorite tech storage. I have been incredibly impressed with all the products I’ve purchased. They use high quality materials; are thoughtfully designed; and include features essential to the use of tech products. Additionally, the lifetime warranty speaks volumes to the confidence PD has in their craftsmanship. I would love to see them develop larger luggage.”
“I am your newest member at boost! Michael representing boost assisted my interests concerns special needs and set up of my new device so I did not have anything to do but enjoy my new electronic and service. He is AMAZING! Took genuine interest in my circumstances providing me the best option possible. He is absolutely an asset to your company and would be the picture image when training new staff thank you thank you, sebrina”
10AM - 7:30PM
930 23rd St B, Richmond“I came to the store today, I'm very happy to see that Alexa is back. I have been coming and paying my line here for almost 5 years during all that time she is the best person I have ever had during this time. It has one of the best customer services. He is very patient, his education and kindness are extraordinary. They should hire more people like that. Very good choice with her.”
“Sydnee and her manager were a breath of fresh air! The level of customer service was absolutely top notch!! Sydnee worked with my mother and I to upgrade our phones and find a more suitable plan for us. I can’t say enough about how wonderful our experience was. Easy, light, and fun! Thank you!!!!!”
9AM - 9PM
5838 International Blvd, Oakland11AM - 5PM
2575 San Bruno Ave, San Francisco“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
9AM - 8PM
3828 International Blvd, Oakland“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
10AM - 8PM
12875 San Pablo Ave, Richmond“Was just at the Yosemite,Manteca location to get a new phone. Met their sales associate Annie (actually not sure of her title ) However she was very helpful , professional,and patient. She hooked me up with another line even for the same price I was already paying. The location was convenient but the customer service was amazing. Thank you so much for your help and patience Annie and thank you Cricket. Stace from Tracy”
10AM - 8PM
14350 Laurie Ln Ste D, San Pablo“Went to this store to buy a phone and by the time I got rang up the amount due had increased by $100. I questioned muhammad who got really upset. He provide horrible customer service. He was so upset because I did not want all the extras he had added to the plan. I finally bought the phone but he did not help me set up my phone. However , there was another representative present at the store his name is Hamza , he was the reason why I gave the higher stars. If you ever go to this store wait to get service from Hamza . He was patient, polite, really helpful and a true example of what good customers service should be like. Thanks for the great service Hamza.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“I am full of appreciation for sales rep., Nancy Abadio who went the extra mile to assist me with opening a new account and with me bringing my own phone for activation. Her patience towards me and my lack iPhone savvy was praise worthy. She also helped me by wiping the previous owner's data. I've been to Verizon and AT&T and did not receive anything near the customer service Nancy produced. I was fortunate to come into this Cricket branch to find a kind and friendly young lady ready and willing to help me . I will recommend Nancy to all who need Cricket wireless service.”
“Howard HeLLped me ouT made my visiT simpLe , professionaL asked For id / veriFicaTion For accounT , I needed service reacTivaTed due To reseTing mobiLe device . E sim is wHaT I needed Howard compLeTed Task n no Time 5 sTars .”
“The service Juan provided at the 16th Street Cricket Wireless store was excellent. He was able to help me out quickly and his expertise made the experience very welcoming and hospitable. I recommend anyone in need of a phone to go to his store, you'll be very satisfied! Happy holidays!”
10AM - 6PM
3263 International Blvd, Oakland“I've been using cricket for 3 years. Never had a problem. Customer service is great. It's funny they are under att, and att sucks in everyway. This cricket store on international blvd is my favorite. All thr seniorita there is very nice.”
“Lupita and Emily were both super helpful and friendly. We ran into a lot of issues while activating out family plan but they remained friendly and extremely helpful throughout. They walked us through the entire process! Excellent customer service! Thank you”
11:30AM - 3:30PM
429-B 9th St, Oakland“The man helped me fix my phone and it worked perfectly until one day it stopped working. The man was kind enough to let me know it was because my phone had been bent before the repair ( from another accident not from this store) and he offered to fix and replace the screen. The phone is now in perfect condition. The pricing is excellent and he is very easy to work with. I will recommend to friends and family.”
“I had the opportunity to change from Metro to Cricket with my same number, a phone and accessories at a super discount, thanks Jannia, I will definitely change my family too to have the 4 lines for $100 ”
10AM - 7PM
2748 Mission St, San Francisco“Boost company sent me there for a new SIM card, my new phone was not working, the amazing professional young man was what one needs when asking for help. Thank you!!!”
10AM - 8PM
4364 Piedmont Ave, Oakland“Thank you Angelica K. for the stellar customer service and patience while setting up my phone. Both you and your manager Savannah S. made the experience run smoothly. I love how informative you both are and the chill environment both of your energies produce! I’d give 10 stars if I could. Usually anything involving getting service on electronics can feel like pulling teeth but I really enjoyed the experience! It has everything to do with both of your professionalism. I appreciate you both! Thank you!”
11AM - 7PM
15008 Farnsworth St, San Leandro“Such great customer service! I was iffy about changing to cricket at first since they're a newer network but I'm glad I did! The employees here are super informative and friendly especially the lady that helped me out.”
“Evelyn was very kind she was fast with service yet patient to help me with my phone I will always come back to this Metro PCS store it's so nice to see great customer service!!!!”
“Great and fast service very respectful I was in and out with everything I needed the worker was so polite and helpful shoutout to Monica made my experience very good compared to other stores.”
“The staffs are very nice and patience. They helped me solve my complicate phone problems. Special Francisca, she was helping me for almost 4hrs. She saved my day!”
“Walked out with a new S9 and Accessories for less than $100 payment plan was easy to apply for. Amir took care of all my questions and concerns. Very happy with my cricket service.”
“Sam fixed the damaged digitizer due to water damage on my iPhone X in 20 minutes! He is professional and friendly and gave me multiple options to fix my phone. Highly recommended.”
“I went in to get my watched transferred over to my cellular plan and the service was top tier from the time I came in until the time I left. I highly recommend this location for all of your needs.”