10AM - 8PM
5703 Christie Ave, Emeryville“The store representative showed me kitchen chairs, while I looked around further as a second option. Once done, I said, I will like the ones he should be at first. The order was placed. After further thought that evening I decided to call the store, to further learn the sales rep. did not place the order for the agreed upon item.
I am so happy for Thomas. His customer service is stellar! Thank you Thomas for your patience, kindness and easy to work with to get me what I wanted from the the start. Order is slated to arrive next week and trust that will be indeed the right chairs.”
“I’m very pleased with the customer service I received from Jason Lamb. He took the time to ask me questions regarding what I was looking for. He was extremely helpful in guiding me through what was key items to be looking for in a mattress. He was able to explain pros and cons on each type making it easier to make a decision. I really appreciated that he actually walked me through my contract in detail. I’m very excited to receive my new mattress.”
“I highly recommend this store. Jeff was amazing. Super knowledgeable, insightful, patient, friendly, and helpful. One of the best customer service experiences I can remember.”
“Perfect customer service, very helpful and informative, perfect service all around thank you for your help Jerry Kite. Go to Jerry Kite every-time for a perfect sale and bed.”
10:30AM - 6:30PM
570 Townsend St, San Francisco“I am very happy with my purchases from Ana Furniture. Luke was specially a great help. I bought multiple items from them and Luke helped me a lot. He helped me over text and phone with my purchases and the pick up. I highly recommend them and Luke.”
“have purchased several mattresses from here over the years and always received excellent service very knowledgeable sales personnel i highly recommend them for your bedding needs!”
“Marina and her partner in the store were very thoughtful and took her time with us and help us pick out a mattress that didn’t break the bank but also satisfied the person for whom I was buying the mattress. And I feel that we got incredible service and good advice.”
9AM - 5PM
1266 28th St, Oakland“This is the second time I've used the Mattress Guy and I can't say enough good things about their service. The technician who arrived was friendly and efficient. Great experience and my mattress and box springs will not end up in a land fill. It is a win win.....thank you.”
“Jackson was really great to work with. He understood our needs and budget and offered us great suggestions. We are very happy with the process and excited to have our new mattress delivered!”
10AM - 1PM 1:30 - 6PM
1687 Market St, San Francisco“Thanks Roman for making replacing our moving company damaged McRoskey a breeze. Hate to lose a McRoskey, it has served us well, but equally excited to welcome a new one home!”
11AM - 7PM
249 9th St, San Francisco“Such a great experience shopping with Richard. Got a custom purple sofa that was a perfect fit for my space. It was more affordable than most new sofas, better quality than anything I could find online. And the best part was supporting a local business.Cannot recommend Zozi’s loft enough!”
“Pamela was a very helpful and she did a wonderful job helping me select a new mattress that felt right for me. Super great customer service, I highly recommend this place if you’re looking for a new mattress.”
10AM - 7PM
128 Post St, San Francisco“Very positive experience in Saatva’s San Francisco showroom. Sirius has great expertise in body mechanics, which complements his technical knowledge and insights from working with many people. Enabled an easy decision process. ??”
10AM - 6PM
326 8th St, San Francisco“Incredible customer experience with Sheryl. Wonderful pillows. I wish I needed to buy more from this store!
For my family's health I wear an N95 in public places, and when I walked in, Sheryl looked at me, picked up a beautifully patterned KN95 from behind her desk, and put it on without comment. Is this store a portal to the year 2021?? Weeks later, I am still stunned by this seemingly small gesture. This is better care than I receive at medical appointments! I'm so grateful that Sheryl sold me excellent products that have improved my sleep but also met my access needs. I've been recommending this shop to cautious and at-risk friends. Deep appreciation!”
10AM - 6PM
835 San Pablo Ave, Albany“My partner and I entered the store while a lot of customers were still present, and even so, Troy was super attentive to our questions and concerns as he walked us through our "beducation." As first-time mattress buyers dealing with a degrading IKEA mattress, we were relatively clueless, but now we're aware of general upkeep and settling into our new Owl Plush and sleeping better already. Highly recommended!”
11:30AM - 7:30PM
1936 W Ave 140th, San Leandro“Great experience with them! purchasing a whirlpool refrigerator was easy too! communication very detailed and helpful, Informative staff esp Clarence. Delivery was on time and even delivered on a holiday! thank you!!!!!!!! Perfect products honest and reliable!!”
“I visited ESW because of a neighbor and also to see their store after all those years of radio ads. I was pleasantly surprised how quickly my wife and I were able to zero in on the correct mattress - with the help of Steven whose years in the business enables him to look at your body features to determine the best mattress for you. We had a split King (Double XL Twin) as my wife and I determined our comfort levels were not the same. The sale promises and delivery was perfectly executed to our home in Fairfield. My wife got a "topper" right off while I felt I was good without one. After her talking about how good the topper was, I tried it a couple of nights - and she was right. I called Steven and he sent it UPS right away. Very pleased with the service and the mattresses.”
“First time shopping at Dimensional and not disappointed! I thought buying discount furniture wouldn’t be this enjoyable. Better selection of furniture and accessories than I thought I’d find. Customer service on point and don’t forget to look at the catalogs because you can order stuff ?”
Closed
Blvd, 2481-D, San Leandro“I love Roomax. Quality product, fantastic company! I loved knowing who was making my wallbed and having it be in the same city as me.In 2018 I purchased a lateral queen wallbed with accompanying cabinetry from them. Since then I unexpectedly had to move twice and it is still super solid. I don't think cheaper options from another company would have been the same story.Astrid and Abraham are always amazing to work with. During the last move I had a small snag with the size of our corridor and called them in a bit of a panic. Within five minutes they were able to walk us through disassembling the front piece to be small enough to fit.Highly recommend!”
8AM - 3:30PM
1130 7th St, Richmond“No overnight parking, but the street across the way normally has room to park. Really tight for space and you have to pay attention. But the employees are nice and off load fairly quick.”
“John Berry was very helpful to me on 2 occasions. He explained some things that you don’t necessarily read online.
Unfortunately he didn’t have the 8.0 chair on the floor, That aside I purchased the chair without sitting in one. Give him a thumbs up ??”
“Christine and her vendors are my heroes. I needed a custom leg cushion for sleeping for back & knee conditions and Christine worked with me through several revisions and additions until it was perfect. Extraordinary service, fair pricing and custom made solutions - what more could a person want?”
10AM - 6PM
1676 Market St, San Francisco“We had an outstanding experience with Eric at Bedroom & More. Eric is friendly, knowledgeable and very responsive via email. He went above and beyond in helping us coordinate the logistics of a couch being freight forwarded to our home in Hawaii. Our sleeper sofa was shipped out under the time frame estimated (always nice to under promise and over deliver!) We are super happy with our American Leather Revere Sleeper Sofa! Thanks so much!”
“I visited in search of a new fitted sheet. The young lady who helped me was knowledgeable, kind, and attentive, with a great sense of humor. I’m very pleased with the percale sheet she recommended.”
10AM - 6PM
2201 International Blvd, Oakland“We have been purchasing furniture and rugs from Dimensional Design for years and have been very pleased with our purchases. They have all colors, shapes and sizes and are very professional when they deliver the items.”
“Great products and nice people! We love our Newport Serta full-size pull out sleeper couch. It's great for watching TV. Also a shout out to Comfort Zone Sleep Gallery for having great customer service. They were really helpful and sent me instructions for how to disassemble the couch a year after I bought it in preparation for our moving it downstairs.”
“Highly recommend! Kind, fast and reliable service. I purchased a luxury mattress and box spring at a deep discount and it was delivered in a couple hours. I will only buy mattresses from Pete now. Support local business and call Pete at Direct Mattress Outlet!”
9AM - 6:30PM
2801 Geneva Ave, Daly City“Very nice place, full of choices. Went looking for a new mattress as I just moved. Tina was super friendly and so knowledgeable,patient and joyful.. She answered all the right questions, guided me through the whole process, gave me real-life examples (based on his experience), felt like buying a mattress from a friend — zero pressure. I am able to try lots of mattresses and she don’t push you for a quick decision. I shopped for around half an hour and was very pleased with the mattress I bought. Definitely would come again for future purchase.”
“Marina was incredibly friendly and very knowledgeable about the characteristics of all the mattresses. She helped us find the perfect mattress and was the absolute best salesperson! If you go, ask for Marina!”