Nurseries & Gardening in El Cerrito, CA

“I will say that I can see how the Home Depot has changed, the majority of items are locked up. However, I do understand why; it’s due to the high amount of theft. But, I would like to say that I appreciate how friendly and how proactive an employee was during our visit. Denene provided us with AMAZING customer service! I appreciate how thorough she was explaining the process of changing out the cabinets and counter tops for our home. At this moment, my husband and I will be placing that project on hold, but I did want to recognize the amazing job she did, with being super patient with us and answering our questions. Thank you so much! ☺️”

“Great & very friendly nursery!I would come back for sure.Lorena & Araceli were very helpful to get me the right Ivy's plants for my backyard ...Ty u both!”

“This is about customer service that you don't get every day. I bought some bronze metal paint from this Home Depot to camouflage some new wire conduit being installed on my dark wooden ceiling beams. Then the electrician installed the conduit, not on the beam, but on the cream-colored wall under it! I couldn't find the receipt. I went to HD and explained to a lady in 'returns' named Delilah that I wanted the very same paint, just in a lighter color -- could I exchange it without standing in multiple lines? She said of course I could. It took me a little while to find a can of the lighter color -- someone had put some flat black in front of it. I got back to returns, and some other lady who must have been having an awful day told Delilah that she had to make the transaction a return, issue me a store credit, and send me off to wait in another line. I didn't have time for that. I told the other lady thanks but no thanks, and assured her I'd mention the store in my next review. I was just about out the door when Delilah ran up and said she could help me -- there was no such rule. She completed the transaction quickly and neatly on her terminal. If Home Depot wants more happy customers, they'll give Delilah a big raise and promote her to training! So I'm mentioning the store in a different kind of review!”

“I believe her name was Nessa (she had a COACH patch near her name) at the customer service counter today January 15th around 1:45 was super pleasant and kind, she asked Adam to help me to my car, I had 8 huge bags of potting soil and my 4 year old with me. Adam was also super helpful and friendly, loaded the bags in the car for me. Thank you.”