JCPenney is a department store offering apparel, home furnishings, and beauty products. Reviews note it provides great customer service, with staff described as awesome, patient, and extremely helpful in assisting with products, sales, and credit applications. The portrait center receives specific praise for fantastic, creative, and efficient service. Shoppers find good business apparel and value from national and private brands. However, the store is described as a little run down, with a broken escalator and elevator. A common complaint is that the store is very warm, humid, and overall stuffy due to lack of air flow, making the shopping environment uncomfortable. Another point of criticism is a policy limiting fitting room items, which some find extreme and discouraging. Despite these issues, many customers state they will come back.
The store is closing I went to look for bargains but everything is still overpriced.
July 2024
Sad but this store is dilapidated. All part of this retail chains demise.
June 2024
The hired help is nice as can be. The products are overpriced and the building looks like it hasn't had an upgrade since the 70's. Look at the stained ceiling tiles when you go there.
