“I had an exceptional experience at this Home Depot, thanks to Randy. He was incredibly helpful and took the time to listen to my needs attentively. Randy's knowledge and willingness to assist made my shopping experience smooth and pleasant. It's not often that you come across such dedicated and friendly staff. Thank you, Randy, for your help today!!”
“Rudy had my problem diagnosed within the first two minutes. He quickly let me know my options and helped me find the perfect solution, and I feel confident if I ever run into an issue I know Rudy will come to the rescue again!”
“Our sales representative, 0550 Jigme Shakabpa provided excellent service. He was very knowledgeable, courteous & helpful in all ways as we were purchasing several appliances at the Redwood City store. We appreciated greatly the experience with him, and commend his service.”
10AM - 7PM
87 Stanford Shopping Center, Palo Alto“Seattle Coffee Gear is a phenomenal place to see and learn about the vast array of coffee machines and functionality. But even better, Brandon is a coffee machine guru, and really spends the time to understand your needs…before doing any recommending. Brandon is amazing!!! Great customer service.”
“We came in looking at ovens to replace our broken double oven that had been serviced multiple times without repair. Thankfully Renee was there to help us! She asked what was wrong with our current oven and who we had diagnosing the problem. Immediately she got on the phone and gave us 3 names to try 1 last time to get it fixed. She said if this doesn't work then come back and we can look at a new oven. Her recommendation fixed our oven! It's hard to find a genuine sales person looking out for your best interest and we were so lucky to find Renee.”
“Our interior designer recommended that we reach out to Cory Polk at Davies Appliance. She was absolutely on point to recommend him as he gave us top-notch/5-star customer service that you rarely see these days. He took the time to explain the features of the various brands available and answer our questions to our complete satisfaction in a very relaxed and friendly manner. We felt very comfortable ordering a complete Thermador kitchen package for our remodel and receive a nice rebate/gift with purchase special resulting in an outstanding value. Since we knew our old gas dryer was on its last legs, we added a GE Ultrafast Combo 2-in-1 Washer Dryer to the package at an amazing deal from Cory that also resulted in nice rebate from the Bay Area Regional Energy Network (BayREN) since it is an energy efficient heat pump dryer (no gas and ventless). Also, unlike the old days when you wouldn't want to leave wet laundry in the washing machine overnight, this washer dryer combo is a game changer as we can throw our laundry into the machine before going to sleep and when we wake up, the laundry is not only washed but it is dry...Amazing! Lastly, the coordination for the delivery was superb and our requests were honored quickly and efficiently by Cory (messages and emails resolved quickly within a few hours...even on his days off) that made for a great experience (and loyal customers for life). Simply put, if you need to order any appliances, you absolutely will be pleased to work with Cory and the Davies Appliance team.”
9:30AM - 4:30PM
1446 W El Camino Real, Mountain View“I've Been going to A Vacuum and Sewing Hospital For over 45 years with either our Vacuum or Sewing Machine. They are Very Professional and Very Friendy Steve & Alex have always figured out the problem, fully serviced and replace the parts and had it running perfectly in a day or two. Can't say enough about them, Kept up the Good Work.”
“I had a great DIY experience here. Brian was very helpful helping me diagnose my oven problem and suggesting a solution. He sent off the control panel for a rebuild and gaver me tips on installing it. All went great and my oven is upa nd running again. Excellent customer service and happy to have found this shop.”
“My 10-year old Bosch dishwasher started beeping. Bob attended. Charged $190. He diagnosed the problem as a faulty flow meter. He said that the work to replace the flow meter would be quite costly, and might just reveal another fault. He recommended that we replace the machine. However, we decided to buy a replacement flow meter, which cost just less than $40. After two hours of our own labour, our machine is working fine. Still, we appreciate the correct diagnosis.”
10AM - 5PM
861 E El Camino Real, Mountain View“Peyton was outstanding. We knew what features we wanted and she recommended fixtures that delivered those features. She put together quotes from 2 different manufacturers so we could compare.”
“One of my go to places for electronics, entertainment, and appliances. Only 15 day return policy for non paying members. They're getting rid of all movie media (DVD, Blu-ray, 4K discs).”
“Theft is horrible here. I feel terrible for those who work at this location. Home Depot needs to work with local authorities and also try out new techniques to discourage theft.”
“I recently visited the Walmart store in Union City and had a positive experience overall. The store is conveniently located and offers a wide variety of products, ranging from groceries to household essentials and electronics.
One thing that stood out to me was the cleanliness and organization of the store. Despite its size, everything seemed well-maintained and easy to navigate. The aisles were clearly marked, making it simple to find what I was looking for.
The staff were friendly and helpful, especially at the checkout counters where the lines moved quickly. I appreciated the efficient service and the overall pleasant atmosphere of the store.
However, one area that could be improved is the availability of certain items. While most products were well-stocked, there were a few instances where I couldn't find exactly what I needed.
Overall, my experience at the Walmart in Union City was positive. It's a convenient option for shopping, with a good selection of products and excellent customer service.”
“Took bid on Water heater replacement. The service rep was excellent with options and suggestions. Did not hire as I received several bids. $$$$ was the main, but I'm an HP member, shop here weekly .”
“Norman is a very helpful person please ask for him always. Make sure you give him the recognition that he deserves. Keep up the great work. He puts a smile on everyone’s face.”
6AM - 10PM
30055 Industrial Pkwy SW, Union City“Came here to get blinds for our new home and associate Adriana was a HUGE help! She helped get our blinds and even labeled each one so it'll be easier to install. She also cut the ones we needed to have cut. She spent a lot of her time with us to ensure we had everything we needed. Great attitude, super friendly, and very hardworking! Made the trip to Home Depot very easy.”
“Sur La Table is one of the best places in the Bay Area to take baking classes at. The chefs are fun and extremely knowledgeable and I benefited a lot from seeing lot of techniques in person. I highly recommend Sur La Table baking classes.”
6AM - 10PM
680 Kifer Rd, Sunnyvale“Another Home Depot. While it looks like any other, it is also as hard to find someone for help. Eventually, one finds what is needed, but the experience would be much better if it took half of the time it takes. Generally, using the app to find where the product is located helps a lot though.”
6AM - 10PM
2001 Chess Dr, San Mateo“We are 2 years into a home remodel project. Not everything has gone ..... (cough !) smoothly. There have been a lot of ups n downs on this merry adventure of financial insecurity and anxiety. But ! Throughout all of our successes and some of our "oh shit ! " moments. Home Depot in San Mateo has been right along side us. They've never given us grief with a legitimate issue and they've always been polite , prompt and friendly. Todays Yelp is a direct result of an interaction that my wife and I had with Steve in the return department. He may not remember me but I remember him from several prior interactions with him over the last two years. Steve is polite , friendly , articulate and genuinely kind and helpful. We had made a serious mistake and bought a very expensive item that was essentially entirely useless to us once we discovered our blunder. I was so relieved to see Steve at the counter. He didn't make a big fuss about our return or ask a bunch of questions to force us to admit that we'd screwed up. (We did. ..) he didn't "oh I need a manager for this .." or act like we were doing something shady. (It seems to me that these days most retailers make the act of an exchange or a refund feel like you're committing retail fraud. It's icky out there folks !!!). Nope. Steve honored the spirit of Home Depot's policy and he helped us fix our blunder quickly and efficiently with a solution that was acceptable and let us feeling valued as a customer. Service like he delivered took away a touch of the angst and anxiety that I have been almost constantly feeling for two years. I might even sleep a little tonight. Thanks Steve !! I hope someone at Home Depot reads this and gives you a bonus or a raise. At the least a cookie !! I appreciated being treated like a human being.”
“I needed to pick up some fertilizer and other odds and ends for the old and new place transition. A hyper and friendly lady helped me out to pick some stuff. Really happy that I got the help I needed, this place is super big and packed mid day! haha. It's like the place to be for DIYer's like myself. Happy! Enso forever! Garden.Ryobi.DIY.Between two evils, I always pick the one I never tried before.Mae West”
6AM - 8PM
5401 Thornton Ave, Newark“Had fury 4 clawed visitors in kitchen and backyard recently. Came here to get some snacks for them to chew on. Associates here were helpful. The self check out had associates ringing up sales. Didn't know that one can't tap pay terminal. It's either slide or insert card into slot. Pricing of the mouse snack (8.95) is standard thruout the industry as it's essential a duopoly between 2 big nationwide chain stores. The product was working as soon i placed it against a door corner. Didn't need to open package. Just bringing in jnto the house deterred the fury critters from visiting again. Coincidentally a female cat who "claims" our house is hers by defecating all over same was standing at our backdoor sliding door. No doubt she wants credit for our visitors vanishing. I know an opportunistic cat when i see 1.”
“We are currently renovating a house and require everything! We have bought all our appliances at Atherton Appliance and have been extremely happy. Oscar has been a wonderful partner, and has provided invaluable information. They have been a great partner helping us through the inevitable construction delays. I wouldn't hesitate to go back for more!”
6AM - 10PM
1125 Old County Rd, San Carlos“I had the best experience with sales/customer service person, 'Anthony'.Not only was he courteous and knowledgeable about a few items I needed , he knew the exact location and even walked me to them!THIS is the kind of service that is needed these days!I hope management recognizes this incredible young man on their team and when promotions are given, Anthony deserves two!I'll most definitely cut my Lowes card in half and be back to your store!Thanks Anthony!”
6AM - 10PM
2001 Chess Dr, San Mateo“I was here for a scavenger for my youth group and the staff was very understanding and allowed it so that was nice. Other than that it is Home Depot and it has everything you would need and expect from a Hone Depot.”
“I made the questionable decision to try to bring home 2 sheets of plywood in my Buick Enclave SUV. Angel is a "lot associate" who helped me wrangle them into my car. He was a complete DREAM, or rather an angel, and was super friendly and helpful as we tried to maximize the interior inches and eventually tied down the hatchback with twine. I have never felt so helped. This guy MADE MY NIGHT. Thank you, Angel!!”
“I had an exceptional experience at this Home Depot, thanks to Randy. He was incredibly helpful and took the time to listen to my needs attentively. Randy's knowledge and willingness to assist made my shopping experience smooth and pleasant. It's not often that you come across such dedicated and friendly staff. Thank you, Randy, for your help today!!”